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Manager with 10+ years in Disaster Recovery & Business Continuity Planning
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Assessing your cultural and operational fit
Experienced IT professional with over 10 years of service at IBM/Kyndryl and extensive expertise in Disaster Recovery (DR), Business Continuity Planning (BCP), IT Service Continuity, and Service Delivery Management. Proven track record in managing enterprise disaster recovery exercises, coordinating cross-functional teams, and ensuring IT services recover within agreed recovery objectives. Skilled in risk management, incident coordination, service management, and stakeholder communication. Proven ability to ensure IT services meet defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) while aligning IT resilience strategy with business continuity requirements.
Bharathiar University
Bachelor of Engineering · Information Technology
August 1, 2000 – June 30, 2004
IBM / Kyndryl
Service Delivery Manager
March 1, 2019 – March 1, 2022
Bengaluru, Karnataka, India
IBM / Kyndryl
Service Coordinator
March 1, 2017 – March 1, 2019
Bengaluru, Karnataka, India
IBM / Kyndryl
Disaster Recovery & BCP Manager
September 1, 2016 – Present
Bengaluru, Karnataka, India
IBM / Kyndryl
Technical Support Engineer
September 1, 2016 – March 1, 2017
Bengaluru, Karnataka, India
Aditya Birla Minacs
Technical Support Engineer
June 1, 2007 – February 1, 2008
Bengaluru, Karnataka, India
Aditya Birla Minacs
Quality Executive
August 1, 2005 – February 1, 2008
Bengaluru, Karnataka, India
Slash Support India Pvt. Ltd.
Technical Support Engineer
October 1, 2004 – August 1, 2005
Chennai, Tamil Nadu, India
ITIL Foundation in IT Service Management (V2)
Unknown
June 1, 2026 – Present
Microsoft Azure Fundamentals
Microsoft
June 1, 2026 – Present
Certified Business Continuity Professional (CBCP)
Unknown
June 1, 2026 – Present
ITIL Foundation V5
Unknown
June 1, 2026 – Present
SRE Foundation
Unknown
June 1, 2026 – Present
SRE Practitioner
Unknown
June 1, 2026 – Present
Agile Scrum Master
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has a long tenure with a major IT services company (IBM/Kyndryl), indicating loyalty and ability to thrive in large, structured corporate environments. Their diverse roles within the same organization (Technical Support Engineer to DR & BCP Manager) show adaptability and growth. The breadth of certifications (ITIL, Azure, CBCP, SRE, Agile) suggests a proactive approach to professional development and a willingness to embrace new methodologies. However, the resume lacks explicit examples of external partnership development or management, which is crucial for a 'Partnership Manager' role. The cultural fit for a highly collaborative, external-facing partnership role would need further validation.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit for roles requiring structured process management, incident coordination, and service delivery. Their experience in leading DR exercises, managing BCP, and coordinating cross-functional teams highlights capabilities in leadership, problem-solving, and stakeholder communication. The focus on ITIL, SRE, and Agile certifications indicates a commitment to best practices and continuous improvement. However, the target role of 'Partnership Manager' is not directly aligned with the candidate's extensive operational and technical DR/BCP background, which might require a significant pivot in focus.