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Customer Support Associate with 2+ years in Customer Service & KYC Operations
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Self-motivated professional having Customer service and updating KYC experience in banking and finance sector, high Customer service and perform administrative and data entry works
Anna University
Bachelor of Electronics & Communication engineering
August 1, 2014 – June 30, 2018
Unknown
Higher secondary · Computer science
June 1, 2014 – May 31, 2014
Unknown
High school
June 1, 2012 – May 31, 2012
Think Cogent, India
Market Research Analyst
April 1, 2024 – Present
India
Karur Vysya Bank, India
Sales and Service Associate
April 1, 2022 – September 1, 2022
India
Implementation campus area network using VLAN & HSRP
January 1, 2017 – January 1, 2018
undergone in telecom company during my academic career
AWS Cloud Solution Architect (Associate)
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience in both banking/finance and market research indicates adaptability to different operational environments. Their academic project in network implementation, while not directly related to the target role, shows a foundational technical interest. The AWS certification, even if not yet obtained, suggests a proactive approach to skill development. The roles held involve direct customer interaction and data handling, which aligns with a customer-centric and detail-oriented work culture. The diversity of roles and skills suggests a willingness to learn and contribute across different functions.
Soft Skills & Operational Fit
The candidate exhibits strong customer interaction skills from their Sales and Service Associate role, including understanding customer needs and resolving queries. Their Market Research Analyst role indicates attention to detail in data verification and quality checks. The ability to promote banking products suggests persuasive communication. Time management is listed as a skill, which is crucial for operational roles. However, the psychometric test score is 0, which means there is no data to evaluate logical reasoning, work attitude, stress handling, or team collaboration.