Help & Supportcareers@gravityer.com
Customer Support Associate with less than a year in technical troubleshooting & client satisfaction.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Motivated Computer Science Engineering student pursuing B.Tech with experience in customer support and technical troubleshooting. Skilled in Windows systems, software installation, Git/GitHub, communication, and problem solving. Seeking an IT Support, Help Desk, or Desktop Support role.
RKDF University
B.Tech · Computer Science Engineering
August 1, 2024 – Present
RKDF University
Diploma · Computer Science Engineering
August 1, 2021 – June 30, 2024
CDA Academy
High School
N/A – Present
Meesho Mail Process
Customer Support Executive
August 1, 2024 – February 1, 2025
Bhopal, Madhya Pradesh, India
Smart Dustbin Using Arduino & Ultrasonic Sensor
June 23, 2026 – Present
• Developed a touchless smart dustbin using Arduino Uno, HC-SR04 sensor, and Servo Motor. • Programmed object detection and automated lid control using Embedded C/C++. • Tested, debugged, and integrated hardware components.
Cultural Fit Analysis
The candidate's profile indicates a recent graduate with limited professional experience, primarily in customer support. The academic project in embedded systems shows a technical interest, but the overall experience and skills are heavily weighted towards customer service and basic IT support. This aligns well with a Customer Support Associate role, demonstrating a willingness to engage directly with user issues. The diversity of projects is limited to one academic project, and the breadth of skills is focused on foundational IT and customer service, which is appropriate for an entry-level support role.
Soft Skills & Operational Fit
The candidate lists communication, teamwork, problem-solving, customer support, time management, and public speaking as soft skills. The previous customer support role aligns with the target role, indicating a foundational understanding of customer interaction and issue resolution processes. The academic project shows an ability to follow instructions and complete a defined technical task.