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Lead Quality Analyst with 8+ years in Quality Assurance & Process Improvement
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Assessing your cultural and operational fit
As a organized and methodical individual with 7.6 years of experience in leading people in operations and Quality, I am keen and willing to learn and develop new skills. I am determined and decisive. I identify and develop opportunities. Willing to work in a fast-paced environment with logical approach.
SATHYABAMA UNIVERSITY
Bachelor of Engineering · Computer Science
August 1, 2013 – June 30, 2017
Amazon Development Centre
Quality Assurane Tech
January 1, 2019 – December 1, 2024
India
Amazon Development Centre
Senior Digital Associate - Kindle Ebooks
January 1, 2019 – December 1, 2022
India
Concentrix Technologies
Senior Representative Operations - CareerBuilder
January 1, 2017 – December 1, 2019
India
Amazon Development Centre
January 1, 2019 – December 1, 2024
As a Result-driven QAT professional with expertise in multiple technologies, leading automation support for Alexa devices and driving process improvements. Utilized expertise in multiple technologies, including Mozart framework, Atlas, Ubuntu, and Appium, to drive automation support for Alexa devices quality service team and ensure top-notch quality service. Spearheaded testbed development, automation script debugging, and new tool integration to optimize efficiency. Collaborated with cross-functional teams to resolve script failures, onboard new test cases, and enhance overall testing capabilities. Worked on many improvement projects such as simplifying the existing complicated process, streamlined the day to day work, took initiatives on team dependent works and made team to complete it on time. As a senior associate in Kindle Ebooks team, handled and have hands-on experience in various process which requires constant stakeholders communication. I worked as a lead as well as an associate wherever the team needed extra support. As a kindle team we need to map and compare the Ebooks among various competitors with respect to region, language and categories. We had 15+ competitors that we had to work on and need to send report for the same separately with respect to region. Incorporated new process to increase the mapping rate which results in on-boarding new Ebooks, reduced cost and headcount by simplifying the complicated process.
Concentrix Technologies
January 1, 2017 – December 1, 2019
Responsible for CareerBuilder, Which is the largest online job site in the U.S. CareerBuilder powers the career sites for more than 10,000 Web sites, including 140 newspapers and leading portals such as MSN and AOL. Demonstrated leadership skills by conducting team-building activities, resolving peer difficulties, and ensuring seamless project execution. Key Responsibilities Document verification and data validation Employment verification document management Interview request coordination Process flexibility and SLA achievement Team coordination and mentorship
Introduction to Google SEO
University of California, Davis
June 1, 2026 – Present
Google SEO Fundamentals
University of California, Davis
June 1, 2026 – Present
Get Found by AI: Master Generative Engine Optimization (GEO)
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across different roles within Amazon (QAT, Senior Digital Associate) and Concentrix Technologies shows adaptability and a willingness to take on diverse responsibilities. Their focus on process improvement, team collaboration, and continuous learning (as stated in their profile summary) suggests a proactive and growth-oriented mindset, which generally aligns well with dynamic corporate cultures. The breadth of skills and project diversity indicate a candidate who can integrate into various team structures and contribute effectively.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and team management skills, evidenced by leading teams, mentoring, resolving peer difficulties, and conducting training sessions. Their experience in process improvement, stakeholder communication, and problem-solving indicates a methodical and results-driven approach. The ability to simplify complex processes and drive efficiency aligns well with operational excellence.