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Customer Support Associate with less than a year in Client Handling & Digital Tools
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Dedicated and adaptable professional with experience in both education and customer service. Taught Political Science at a Government Higher Secondary School for one academic session, encouraging analytical thinking and student engagement. Also worked as a part-time Customer Support Executive at Expertsource, gaining valuable communication and client-handling experience. Holds a 6-month Diploma in Computer Applications, enhancing proficiency in digital tools and office software. Eager to contribute a versatile skill set to new opportunities.
University of Kashmir
Masters · Political Science
August 1, 2023 – June 30, 2023
University of Kashmir
Bachelor of Arts
August 1, 2020 – June 30, 2020
Government Higher Secondary School
Political Science Teacher
July 19, 2024 – March 31, 2025
India
Expertsource
Customer Support Executive (Part-Time)
May 1, 2023 – June 30, 2023
India
Expertsource
Customer Support Executive (Part-Time)
February 9, 2023 – March 31, 2023
India
Diploma in Computer Science
Unknown
June 1, 2026 – Present
Diploma in Computer Applications
Unknown
January 1, 2023 – Present
Cultural Fit Analysis
The candidate's background in both education and customer support, along with a diploma in computer applications, indicates a diverse skill set and a willingness to learn. Their experience in customer-facing roles suggests an understanding of service-oriented environments. The part-time nature of their customer support roles might indicate flexibility and a desire to gain varied experiences. The target role aligns with their recent customer support experience.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills including communication, problem-solving, time management, teamwork, and active listening, which are crucial for a Customer Support Associate role. Their experience in both teaching and customer service suggests adaptability and a customer-centric approach. The ability to handle inquiries, troubleshoot, and collaborate with teams aligns well with operational requirements.