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Data Analyst with 3+ years in Data Analysis & Power BI
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
I am a data analyst focused on turning complex datasets into clear, reliable insights that support informed decision-making. My work involves preparing and analysing data, developing structured dashboards, and presenting trends in a way stakeholders can easily understand. I'm proficient in Excel, Power BI, and SQL, and comfortable bridging technical analysis with clear communication for non-technical audiences. My aim is to improve reporting processes, highlight meaningful patterns, and deliver analysis that helps organizations understand the factors driving their performance.
University of Uyo
B.Eng · Petroleum Engineering
N/A – June 30, 2025
Jekodah Hub
DATA ANALYST INSTRUCTOR
November 1, 2025 – Present
Uyo, Akwa Ibom State, Nigeria
Amdor Analytics
DATA ANALYST INTERN
November 1, 2023 – November 30, 2023
Nigeria
Nigeria
DATA AND BI ANALYST
December 1, 2022 – Present
Nigeria
IT Ticket Analysis
June 1, 2026 – June 1, 2026
Analysed over 90,00 IT support tickets across 4 years to identify workload patterns, peak ticket days, and recurring high-volume issue types. Built Power BI dashboards with KPIs for SLA compliance, average resolution time, and agent workload, using Power Query and DAX for data modelling and calculations. Identified categories driving SLA breaches (e.g., Hardware with ~8-day avg. resolution) and highlighted high-compliance areas like Login Access (~99.4% SLA met). Revealed workload imbalances among agents and ticket growth from 13K to 29K (+120%), informing resource allocation and targeted process improvements.
View ProjectHealthcare Patient Analysis
June 1, 2026 – June 1, 2026
Analysed patient waitlist data across case types, age groups, and specialties to identify trends and patterns. Used Power BI to visualize key insights, including waitlist growth and variations in median wait times. Identified bottlenecks in critical specialties and age-specific challenges affecting patient care.
Sales And Market Basket Analysis
June 1, 2026 – June 1, 2026
Conducted a descriptive analysis to assess sales performance, customer trends, and geographic patterns. Analysed key metrics, including sales, customer demographics, purchasing behaviour, and regional performance. Provided a report with insights that supported strategies that improved sales by 19% thereby targeting key areas.
Supply Quality And Performance Analysis
June 1, 2026 – June 1, 2026
Analysed supplier quality data to identify patterns in material defects and downtime across multiple plants, using Power BI to uncover key insights on vendors and plants with the highest defect rates and production downtime. Explored material-vendor and vendor-plant combinations to identify underperforming relationships and inconsistencies in vendor performance across different plants. Compiled findings into a clear, data-driven report to prioritize quality improvement efforts and enhance supplier reliability, resulting in a 20% reduction in defects and decreased downtime.
View ProjectCustomer Complaints Analysis
June 1, 2026 – June 1, 2026
Analysed customer complaints from 2017 to 2023 to identify trends in complaint volume and common issues. Evaluated the timeliness and effectiveness of Bank of America's responses to customer complaints. Visualized key patterns and recurring problems to provide clear insights. Proposed actionable recommendations to improve customer service and address recurring concerns effectively.
View ProjectData Cleaning
June 1, 2026 – June 1, 2026
Performed comprehensive data cleaning and preprocessing using MySQL to ensure data quality and prepare the dataset for accurate and meaningful analysis.
IT Ticket Analysis – Power BI
Unknown
June 1, 2026 – Present
Data Cleaning – SQL
Unknown
June 1, 2026 – Present
Customer Complaints Analysis – Power BI
Unknown
June 1, 2026 – Present
Healthcare Patient Analysis – Power BI
Unknown
June 1, 2026 – Present
Sales And Market Basket Analysis – Excel & Power BI
Unknown
June 1, 2026 – Present
Supply Quality And Performance Analysis - Power BI
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse project portfolio (supply chain, IT tickets, customer complaints, healthcare, sales) demonstrates adaptability and a broad interest in applying data analysis across various domains. The experience as an instructor and working with small businesses/startups suggests a proactive and collaborative mindset. The remote work experience indicates self-discipline and ability to work independently. The candidate's focus on delivering actionable insights aligns well with a results-oriented culture.
Soft Skills & Operational Fit
The candidate's profile summary and project descriptions highlight strong communication skills, critical thinking, and problem-solving abilities, which are crucial for a Data Analyst role. The experience as an instructor further suggests an ability to explain complex topics clearly. The projects demonstrate a structured approach to data analysis, from cleaning to visualization and recommendation, indicating good operational fit.