Test Specialist with 5+ years in Software Implementation & Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
A complete professional with 5+ years of experience in IT environment. Experienced in Software implementation / Support and Analyzing business requirements. Understanding client Requirements Points and design & develop. Experienced in quality analyzer background with manual test cases and test scenarios. Resolves Quality issues by identifying problems, Examining solution option and implementing actions and supporting to users. Experienced in Software support and knowledge about working Service now /Incident monitoring at client side and offshore.
Sadhakathullah Appa College
B.SC · Computer Science
August 1, 2015 – June 30, 2018
Quaidhe Millath Hr.Sec. School
Higher Secondary · Physics, chemistry, Maths, computer Science
June 1, 2013 – May 31, 2015
Quaidhe Millath Hr.Sec. School
S.S.L.C
June 1, 2010 – May 31, 2013
TATA CONSULTANCY SERVICES
QA/TECHNICAL SUPPORT ENGINEER
January 1, 2021 – December 31, 2023
India
Roadmap IT solution Pvt. Ltd
QA/IMPLEMENTATION / SUPPORT SPECIALIST
January 1, 2018 – December 31, 2021
Puducherry, Puducherry, India
Cultural Fit Analysis
The candidate's experience across different industries (fish net, machinery, casting) and working with both onsite and offshore teams suggests adaptability and a willingness to engage with diverse project environments. Their involvement in training new joiners and supporting clients indicates a collaborative and service-oriented mindset, which aligns well with team-focused cultures. The breadth of roles from QA to implementation and support shows versatility.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through experience in client-facing roles, incident management, and providing training to new team members. Their background in coordinating with development teams and preparing business analysis documents indicates good collaboration and analytical skills. The ability to handle L1/L2 support and manage defect sheets suggests a methodical and problem-solving approach.