Lead Quality Analyst with 4+ years in SaaS Product QA & Automation
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Quality Assurance Lead with 4+ years of experience in building reliable and scalable SaaS products within BFSI domains. Skilled in automation (Selenium), API testing, and end-to-end QA ownership across Web and Mobile platforms. Known for improving release quality through structured QA processes, reducing defect leakage by 40%, and ensuring zero critical defects across multiple production releases. Currently leading a QA team and driving quality, UAT and cross-functional alignment in fast-paced Agile environments.
Universal College of Engineering
Bachelor of Engineering · Information Technology
August 1, 2020 – June 30, 2020
SVP Polytechnic
High School Diploma
June 1, 2015 – May 31, 2015
Credility
Quality Assurance Lead
March 1, 2026 – Present
Mumbai, Maharashtra, India
Credility
Senior QA Engineer
October 1, 2025 – March 1, 2026
Mumbai, Maharashtra, India
Credility
QA Engineer
September 1, 2023 – October 1, 2025
Mumbai, Maharashtra, India
Testriq QA Lab
Quality Assurance Analyst
May 1, 2022 – August 1, 2023
Mumbai, Maharashtra, India
ISTQB Foundation Level Certified Tester
ISTQB
June 1, 2026 – Present
Project Management Certification
Great Learning
June 1, 2026 – Present
Automation Testing (Java, Selenium)
Unknown
June 1, 2026 – Present
Exposure to AI & GenAI Testing
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has extensive experience within the BFSI domain, which suggests a good fit for organizations operating in this sector. Their progression from QA Engineer to Quality Assurance Lead within the same company (Credility) indicates loyalty and growth potential. The breadth of skills across various testing types and tools, combined with leadership experience, suggests adaptability and a proactive approach to quality assurance. The Project Management Certification also indicates an interest in broader operational roles.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and mentoring abilities, evidenced by managing a team of 3 and guiding QA engineers. Their experience in facilitating defect triage, RCA practices, and release coordination highlights strong operational ownership and problem-solving skills. Proactive client engagement during UAT phases also indicates good communication and conflict resolution capabilities.