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Power BI Developer with 3+ years in Data Analysis & Visualization
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To develop strong data analysis skills by leveraging Power BI to explore, analyze, and visualize data from various sources. Focused on understanding business requirements, identifying key metrics, and deriving actionable insights from data. Having 5 years of total experience in IT Industry with 4 years of relevant experience in BI tools like Power BI Desktop, Power BI Service and SQL Server. Hands on experience on Power BI Desktop and Power BI Service. Developed and worked on Creating Reports & Dashboards.
Anna University
B. Tech · IT
August 1, 2016 – June 30, 2020
Movate Technologies PVT LTD
Power BI Developer
February 1, 2023 – Present
Chennai, Tamil Nadu, India
QC Support for Seagate
February 1, 2023 – June 1, 2026
Seagate is a hard drive manufacturing globally known for supporting customers with replacement services, data recovery, and technical troubleshooting to resolve drive logical errors. It is recognized for its best-in-class first call resolution, with agents providing accurate and reliable support. RESPONSIBILITY: • Provided technical support to customers and maintained accurate records of interactions, resolutions, and case status. • Tracked service metrics including NPS and CSAT, ensuring high customer satisfaction and support quality. • Performed regular follow-ups to ensure timely issue resolution and SLA adherence. • Escalated critical or unresolved cases as per support procedures. • Maintained structured Excel reports and dashboards to analyze customer volumes, resolutions, and performance trends. • Built interactive Power BI reports using drill-down and drill-through analysis for detailed insights. • Created visualizations (Line, Bar, Pie, Matrix, Funnel, etc.) with DAX Measures, Calculated Columns, and Tables. • Applied Slicers, Hierarchies, Conditional Formatting, and Tooltips to enhance report usability and insights. • Performed data transformations (Merge, Append, Pivot, Unpivot, Joins, etc.) for structured reporting.
Byju's
January 1, 2022 – January 31, 2023
BYJU'S is a global education platform providing curriculum-based online learning, supporting teacher-student data management, class scheduling, trial conversion tracking, performance monitoring, and parent-teacher interaction records, with flexible EMI-based enrollment options. RESPONSIBILITY: • Data Management: Load and manage data from various sources (CRM, student portals, learning platforms) for analysis. • Report & Dashboard Development: Create visualization reports and dashboards in Power BI for stakeholders (teachers, parents, management). • Learning Analytics: Use Power Query, DAX functions to track student progress, course effectiveness, and identify improvement areas. • Security & Access: Implement Row Level Security (RLS) for data access control (teachers, admins, – parents). • Gateway & Refresh Management: Manage data gateways, schedule refreshes for realtime insights. • Collaboration: Work with teams to improve data driven decision-making for student outcome SKILLS Power BI Desktop Power BI Service Power Query Editor Data Modelling SQL Data Function DAX Function Data Modelling Data Visualization Report Builder ETL Report Builder
Cultural Fit Analysis
The candidate has worked on projects in diverse domains like hard drive manufacturing support (Seagate) and education (Byju's), demonstrating adaptability to different business contexts. The roles consistently involve Power BI development, data analysis, and reporting, aligning well with a Power BI Developer target role. The breadth of skills covers the full lifecycle of Power BI development, from data ingestion and transformation to visualization and deployment, indicating a comprehensive understanding of the role's requirements.
Soft Skills & Operational Fit
The candidate's project descriptions indicate experience in collaborating with teams to improve data-driven decision-making and providing consistent feedback, suggesting good communication and teamwork skills. The focus on customer satisfaction (NPS, CSAT) and SLA adherence in previous roles indicates a results-oriented and responsible approach. The ability to manage data gateways and schedule refreshes points to operational awareness.