Senior QA Enginneer with 5+ years in Manual Testing across Banking and Payments domains.
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Detail-oriented Senior QA Engineer with 3.6+ years of experience in Manual Testing across Banking, Payments, and Supply Chain domains. Skilled in designing and executing high-quality test cases, managing defect life cycles, and collaborating across Agile teams to deliver bug-free, high-performance software products. Consistently improved release quality, reduced UAT defects, and enhanced testing efficiency through structured validation and proactive issue resolution.
North Maharashtra University
Bachelor of Engineering · Computer
N/A – June 30, 2019
Tele performance
Customer Support Executive
January 1, 2025 – Present
India
Ness Digital Engineering Pvt. Ltd.
Senior QA Engineer
January 1, 2024 – December 31, 2025
Pune, Maharashtra, India
Pioneer Infotech
Senior Software Tester
January 1, 2023 – December 31, 2024
Mumbai, Maharashtra, India
Quality Kiosk Technologies
Test Engineer
January 1, 2022 – December 31, 2023
Navi Mumbai, Maharashtra, India
Apmosys Technologies
Software Tester
January 1, 2021 – December 31, 2022
Navi Mumbai, Maharashtra, India
UPI (Merchant Management Module)
June 28, 2026 – Present
Tested the merchant onboarding journey, verifying KYC Compliance and merchant account with MCC mapping. Validated the P2M payment flow transactions including static and dynamic QR. Validated UPI Intent flow across PSP apps. Implemented maker and checker workflow for merchant registration. Verified end to end Chargeback lifecycle from customer dispute initiation to merchant notification and evidence submission. Validated UPI payment flows P2P via VPA creation and validation, pin creation, bank linking.
Unitrace (Supply Chain)
June 28, 2026 – Present
Tested frontend and backend APIs for Pharma product and company creation modules. Conducted multi-country validation of code configurations across global deployments. Improved backend API validation with Manual and Automation efficiency by 20% through streamlined test coverage.
Remittance Last Mile
June 28, 2026 – Present
Covers payment system expertise (NEFT, RTGS, IMPS). Involved in Maker and Checker workflow testing. Validated Beneficiary verification with KYC/AML Compliance. Executed comprehensive testing for Remittance applications and Payment Gateway.
CMS (Cash Management System)
June 28, 2026 – Present
Tested the complete User onboarding workflow with user creation, profile editing, password reset, account activation/deactivation. Tested single and bulk file uploads, ensuring transaction accuracy and data integrity. Verified Multi-Factor Authentication (MFA) to prevent unauthorized system access. Supported release readiness by preparing detailed defect and execution reports for User Management.
LOS (Loan Originating System)
June 28, 2026 – Present
Validated Maker and Checker workflow testing. Validated the strict segregation of roles of Sales agent (maker) and credit officers (checker). Tested the verification of customers to ensure no self approval of loan.
Cultural Fit Analysis
The candidate has worked across diverse domains (Banking, Payments, Supply Chain) and different companies, indicating adaptability. Their experience aligns well with the target role of Senior QA Engineer, particularly in industries requiring stringent quality assurance. The breadth of projects suggests a willingness to tackle varied challenges. However, the recent shift to a Customer Support Executive role after being a Senior QA Engineer raises questions about career trajectory and long-term commitment to QA, which might impact cultural fit for a dedicated senior QA role.
Soft Skills & Operational Fit
The candidate's resume highlights collaboration with developers and business analysts, suggesting good teamwork and communication skills. Their experience in customer support, although recent and seemingly a career shift, could indicate strong customer interaction and problem-solving abilities. The focus on 'maker and checker' workflows across multiple projects demonstrates an understanding of operational controls and segregation of duties, which is crucial for a Senior QA Engineer in regulated environments.