harsh kumar

Patna, india

Since November 6, 2025

Skills

Team Collaboration

Experience

Tech Mahindra

Customer Support Associate (Voice Process – Flipkart Project)

May 1, 2025 – July 1, 2025

Key Strengths

Possesses a Bachelor of Business Administration (BBA) in Marketing, providing foundational theoretical knowledge for an Email Marketing Associate role.
Demonstrates transferable soft skills from customer support experience, including communication, problem-solving, conflict resolution, and customer relationship management.
Experience in handling customer queries and complaints indicates a focus on customer satisfaction, which is valuable in marketing.

Cultural & Operational Fit

Cultural Fit Analysis

The psychometric test score of 0 out of 500 is a critical concern, indicating a severe potential mismatch in logical reasoning, work attitude, stress handling, and team collaboration. This score suggests significant challenges in integrating into a team and performing effectively under typical work conditions, raising serious doubts about cultural and operational fit.

Soft Skills & Operational Fit

AI is analyzing your overall score…

Identifying your key strengths…

Evaluating your skill match against the job requirements…

Assessing your cultural and operational fit

Key Strengths

Possesses a Bachelor of Business Administration (BBA) in Marketing, providing foundational theoretical knowledge for an Email Marketing Associate role.
Demonstrates transferable soft skills from customer support experience, including communication, problem-solving, conflict resolution, and customer relationship management.
Experience in handling customer queries and complaints indicates a focus on customer satisfaction, which is valuable in marketing.

Cultural & Operational Fit

Cultural Fit Analysis

Soft Skills & Operational Fit