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I build high-performing technical teams and help enterprises transform through cloud and AI. I earned my stripes during a decade building a $600M+ business at Amazon Web Services, 2 start-ups, and 20+ years consulting for some of the biggest brands on earth. I operate at the intersection of deep technical expertise and business strategy, and help customers and partners navigate everything from their first cloud migration to deploying generative AI at enterprise scale. For the last decade, I led AWS Solutions Architecture and Professional Services teams across the Asia Pacific region. My team partnered with organisations to design, build, and scale their most critical workloads on AWS. My career has been shaped by two complementary worlds: ● Hyperscale Cloud. Multiple leadership roles at AWS across Australia, Japan, and Singapore, building and scaling SA teams, driving customer outcomes, and shaping go-to-market strategy for some of the region's most complex cloud transformations. ● Consulting. Over a decade at Deloitte, advising Fortune 500 companies and government agencies on cloud computing, enterprise architecture, IT reliability, and digital strategy. I co-authored eight published papers on topics from enterprise cloud adoption to workforce mobility to organisational network design. Combining the high-velocity and scale of AWS, with the strategic rigour of consulting gives me a pretty unique perspective on what it actually takes to move large organisations forward. I'm especially energised right now by the challenge of building world-class technical teams, helping leaders manage the organisational change and accelerated learning velocity needed to show results from AI, and the opportunity to help enterprises move from cloud adoption to cloud-native innovation. Let's connect.
Lakehead University
Honours Bachelor of Commerce, Management Information Systems
N/A – Present
Queen's University
Masters of Science, Management, Information Systems
N/A – Present
Amazon Web Services (AWS)
Head of Solutions Architecture
August 1, 2023 – June 1, 2026
On-site
Amazon Web Services (AWS)
Head of ASEAN Health, Education and Domain, Solutions Architecture
June 1, 2021 – August 1, 2023
On-site
Amazon Web Services (AWS)
Head of ASEAN Consulting Partners, Solutions Architecture
May 1, 2020 – June 1, 2021
On-site
Amazon Web Services (AWS)
Head of ASEAN Modernisaton & Migrations, Solutions Architecture
April 1, 2019 – May 1, 2020
On-site
Amazon Web Services (AWS)
Head of Professional Services, Australia & New Zealand
October 1, 2018 – April 1, 2019
On-site
Amazon Web Services (AWS)
Senior Practice Manager, Professional Services
December 1, 2016 – October 1, 2018
On-site
Amazon Web Services (AWS)
Principal Advisory Consultant, Professional Services
June 1, 2016 – November 1, 2016
On-site
Cisco
Director Smart City & IoT, Professional Services
July 1, 2014 – June 1, 2016
Sydney, Australia · On-site
Deloitte Digital
Director
January 1, 2013 – January 1, 2014
On-site
Deloitte Digital
Senior Manager
January 1, 2009 – January 1, 2013
On-site
Deloitte Consulting
Manager
January 1, 2005 – January 1, 2008
San Francisco Bay Area · On-site
tothedoor.com
Platform and Infrastructure Architect
January 1, 2000 – January 1, 2000
Toronto, Canada Area
Deloitte Consulting
Senior Consultant
January 1, 2000 – January 1, 2004
Toronto, Canada Area · On-site
Manugistics
Supply Chain Technology Consultant, Professional Services
January 1, 1999 – January 1, 2000
Ottawa, Canada Area · On-site
Digital Channel Engagement Director
January 1, 2014 – January 1, 2014
For this Financial Industry Membership Organisation, Harley led a team of onshore and offshore resources to redesign and rebuild a fully responsive web site. The project laid the foundations for the digital transformation of the organisation, and supported more streamlined publishing, a richer multi-device experience, and simplified publishing templates that accelerated content velocity.
Remuneration Platform Renewal Leader
January 1, 2014 – January 1, 2014
Expanding his relationships with this leading Risk Management, Consulting and Wealth Management firm, Harley led a team through conceptual design of a new remuneration benchmarking platform. The new design was delivered by Harley's team and was based on ethnographic surveys and interviews with remuneration specialists, and co-creation / co-design sessions with client stakeholders. The new system delivers tangible benefits to end users (e.g., new features, richer visualisation, machine-driven insights), and customer benefits through process automation and a revenue uplift through the introduction of an online data brokerage.
Smart City Framework Engagement Leader
January 1, 2014 – January 1, 2015
Harley led a Cisco and Telstra team that worked with the Sunshine Coast Council to define a Smart City Framework. The Framework established a portfolio of services that can help residents, visitors, business-owners and Council enhance liveability, workability and sustainability of the region, and amplify the benefit of its existing capital projects (e.g., construction of the new Maroochydore CBD).
Community Portal & Architecture Leader
January 1, 2014 – January 1, 2014
Harley led a Deloitte and NSW Police team through design of key components for community-based reporting of events, and the underlying technical and database architecture of the new operational policing system. The new system will deliver key self-service features to the community, provide a secure system for operational police work, and create a platform that can adapt and grow as new technology affords the force new capabilities of prevention, protection, and prosecution.
Digital Transformation Engagement Director
January 1, 2013 – January 1, 2013
For this Risk Management, Consulting and Wealth Management leader, Harley led an onshore and offshore team of client and Deloitte to define detailed wireframes, design a new creative direction and develop a fully responsive digital presence on a new CMS. By the end of the engagement, the team rolled out an entirely new web and mobile digital presence that consolidates and re-authors content from more than six disparate online properties, and provides a platform for future growth. The new platform supports deeper engagement of clients, rapid access to key information about core products and services, and a foundation upon which core technology solutions can build.
Enterprise Search Product Selection Leader
January 1, 2013 – January 1, 2013
For this Upstream Canadian Oil & Gas leader, Harley led a team of client and Deloitte staff to elicit detailed requirements for an Enterprise Search vendor selection and implementation planning project. The team managed an end-to-end RFI process starting with 7 vendors and providing recommendations for an Enterprise Search solution. The project is designed to provide at least $10M in annual savings by reducing the time invested in content search. Additional benefits will accrue as more repositories are added to the index, and staff discover new ways to enhance information discovery and sharing, and to reduce business risks.
Enterprise Content Management Strategy Leader
January 1, 2013 – January 1, 2013
For this International Pipelines leader, Harley managed a diverse team of client, vendor and Deloitte staff to elicit enterprise content management (ECM) requirements from more than 20 business units within this international pipeline and energy producer. The team delivered a proposed taxonomy and content migration plan to support the FileNet P8 upgrade, identified gaps in the current ECM environment, and developed a $10M+ ECM roadmap to will reduce business risks, enhance document and records management capabilities, and improve internal collaboration and document management for projects with EPCs and other external partners.
Intranet Renewal and Enterprise Content Management Program Leader
January 1, 2012 – January 1, 2012
For this Upstream Canadian Oil & Gas leader, Harley built and led a high-performing team of client and Deloitte staff to manage an RFI for a web-content management solution used for intranet renewal. The team also partnered with business units (capital/major projects, finance, IS, HR, legal, etc.) to elicit business for enterprise content management (ECM), and then developed a $20M+ three-year roadmap to deliver and mature ECM capabilities across the organization through an integrated ECM program.
M&A IT Operating Model Leader
January 1, 2012 – January 1, 2013
When this leading oil sands player acquired a former state-controlled energy producer, IT integration left many lose ends to be tied. Harley led a Deloitte and client team through definition of a service catalog, design of a new IT Reliability program (informed by Google's Site Reliability Engineering team), and developed a new IT performance scorecard and reporting program. Results from the program improved results from the IT service desk, standardised the provision of IT services, reduced downtime and IT risk, and improved performance of the IT organisation.
Enterprise Content Management Lifecycle and Portal Strategy Leader
January 1, 2011 – January 1, 2011
For this Large Integrated Canadian Energy Company, Harley led a diverse contingent of client and Deloitte staff through content lifecycle analysis, technology and process standardization, and development of a portal strategy. The engagement demonstrated a 60% reduction in IT complexity through tool harmonization. Building on this foundation, the project proposed development of process standards that will drive operating efficiencies through a $30M ECM program that rationalizes a multi-product ECM environment including products such as LiveLink, SharePoint, SAP, and CoreWorx and helps drive reductions in health-and safety incidents and improvements in operating performance through faster cycles times and more effective turnover processes.
Enterprise Data Center Program Architect
January 1, 2011 – January 1, 2011
With architects at this electronic and bio-analytical instruments leader, Harley validated and refined the technology infrastructure for a new $12M+ enterprise data center program. Beginning with an assessment of business needs, the team specified designs for four foundational components of a new facility: • A converged data center network • An updated storage architecture based (FCoE and scale-out NAS) • Enhanced security based on a defence-in-depth paradigm • A consolidated virtual server platform Design considerations included HP and Cisco UCS blade servers; NetApp, Isilon, and EMC storage; Cisco, Juniper and HP network equipment; and various security infrastructure.
Social Business / Social Collaboration Strategy Leader
January 1, 2010 – January 1, 2011
Harley led a team of Deloitte staff at this Canadian chartered bank to select select an enterprise social collaboration/social business tool, and develop an implementation program to support introduction and adoption of the system by the bank's 80,000+ global workforce. The project, extensively profiled in the press, delivered tangible operating and engagement benefits including: • A personalized landing page providing subscription-based news and servicing as a launch point for all work and social collaboration activities • Enhanced employee profiles to support the development of a personal brand by showcasing experience, knowledge, networks and interests • Integrated and interactive communities to connect employees with similar responsibilities, or interests and facilitate knowledge sharing and collaboration across the organization
Cloud Computing Strategy & Framework Advisor
January 1, 2010 – January 1, 2011
The focus of the project was to develop a strategic framework for cloud computing that captured the client’s current state capabilities, in-flight and planned projects, net-new opportunities, and defined the possible delivery models for adopting cloud technology (internal / external). The framework was designed to facilitate the identification of relevant cloud computing technologies and vendors within the context of a rapidly evolving Cloud Computing market and financial-services-specific trends. The final deliverable documented the client’s organizational readiness for adopting cloud technology and services, and outlined four pragmatic initiatives for delivering business value through the adoption of cloud technologies and services.
Storage Virtualization Project Manager
January 1, 2009 – January 1, 2009
Harley managed a team of Accenture, client and vendor staff through planning, design and implementation of an enterprise storage virtualization project based on the NetApp v-Series platform. The new storage platform resulted in savings of more than 16TB of storage, and shrunk SAP test environment provisioning from a 2-day to a 2-hour procedure. The engagement delivered capital and operational cost savings, lowered the client's environmental impact, enhanced the agility of the IT organization, and laid the foundation for their next-generation data centre.
Retail Store Refresh Technical Program Manager
January 1, 2009 – January 1, 2010
Harley worked with the retail-stores division of this global media and entertainment conglomerate to coordinate design and implementation a new retail store concept. Harley managed work-streams including guest experience, marketing, store operations, IT, software development, and design and construction work streams and delivered practical solutions to operational and technical challenges. The stores incorporated an array of immersive technology experiences built upon Macs, iPads, RFID readers and touch screen to make store visits the best 30 minutes of a child's day. New store designs delighted customers and led to double-digit improvements in both sales and margin.
M&A Integration Technical Architect and Project Manager
January 1, 2009 – January 1, 2009
With peers from the strategy and insurance practices, Harley led the infrastructure integration workstream at this large Canadian life insurer. As part of the engagement, Harley managed client IT staff through assessment and planning for Day 1, and integration planning and roadmap development for the next 18 months. During the project, Harley developed reusable tools to help technical staff articulate their day-to-day tasks, and identified opportunities to use virtualisation to reduce risks and cut migration times by more than 80%. The innovative use of virtualisation tools also supported IT goals of consolidating and simplify the client's technology environment.
Source Code and Configuration Management Architect
January 1, 2007 – January 1, 2007
Harley led a team of Deloitte and client staff at this $13 billion health insurer to minimise production software problems, and enhance consistency and standardisation to the tools used during application development. The engagement assessed gaps in current software configuration management across the organisation’s multi-platform environment, and developed a roadmap to deliver short-term and strategic benefits related to improving consistency and business outcomes on large software-development projects. The program demonstrated a 50% reduction in tool proliferation, and established the foundations for adopting agile-driven development programs.
ERP Platform Architect and IT Rationalization Project Manager
January 1, 2007 – January 1, 2008
Harley worked with this consumer entertainment leader to help simplify its global ERP platform, and develop a consolidation roadmap to simplify the IT landscape and reduce operational costs. With peers from Deloitte's Enterprise Applications group and members of the client’s enterprise architecture team, Harley led consolidation of globally distributed instances of Oracle Applications into a single global master, reducing IT costs and complexity by 80%. As part of a broad cost-reduction program, Harley also led IT consolidation of enterprise messaging, and hosting services in support of the client’s rapidly growing online gaming environment.
M&A Integration Technical Architect and Project Manager
January 1, 2007 – January 1, 2007
Through an acquisition, this leading retail grocer doubled to approximately 240 stores and $5 billion in annual revenues. During the transition period, Harley led the client’s IT organization through upgrades to pricing, HR and finance applications, and refreshed the enterprise Windows and Novell environments. Harley and his team also doubled VMware and SAN capacity, quadrupled the size of Citrix farm, sourced upgrades for the disaster recovery facility and advised on design of a new MPLS WAN connecting more than 240 retail stores. As part of his commitment to automation and innovation, Harley also created a software to: • Support template-driven configuration of more than 1,000 Cisco devices, reducing configuration time by approximately 90% and eliminating human error • Analyze SKUs and reduce product duplication between stores by 20% • Configure in-store scales to improve pricing consistency
Enterprise Architect
January 1, 2006 – January 1, 2007
Harley led a team to help the Pennsylvania Department of Labor and Industry develop a service-oriented architecture/service-oriented infrastructure (SOA/SOI) vision, and drive alignment between large system modernization projects. Through interviews with bureau directors, project directors and representatives from the Commonwealth of Pennsylvania's Office of Information Technology, Harley developed a shared SOA/SOI vision. He then worked with various teams from the State, Deloitte and IBM to coordinate deployment of shared-service infrastructure across two large ($50M and $120M) system modernization projects. The creation of shared-service infrastructure and the use of web services for specific features delivered more than $3M in cost savings, served as a guide for future IT investments, and earned a Computerworld Laureate award as an extraordinary example of information technology being employed in a government setting.
Security and Infrastructure Architect
January 1, 2004 – January 1, 2006
Working with the Centers for Disease Control and Prevention (CDC), Harley built a security and infrastructure team to support development of PEMS, a solution to help CDC assess the efficacy of its HIV/AIDS intervention and prevention efforts. Harley and his team conducted application vulnerability testing, and guided PEMS through the Certification and Accreditation process required by all federal information systems (NIST SP 800-37). The team also led performance engineering activities that produced a 90% improvement in application performance, supported capacity planning activities, and led design of the hosting platform from caching Web servers to SAN storage for the database cluster.
Technical Architect and Development Lead
January 1, 2001 – January 1, 2004
Harley led design, development and deployment of a $20M online disease-reporting and surveillance software called PA-NEDSS. This ambitious project completely redesigned the systems used to manage and improve health outcomes, and enabled more than 8,000 clinicians, lab technicians and public-health staff to share a single view into health-related data within the state. By integrating the state's myriad disease reporting and surveillance systems into a single, web-based solution, the project reduced IT complexity by 80%, accelerated the identification and response to outbreaks, helped improve public-health outcomes for more than 12M Pennsylvanians. In his role, Harley recruited, interviewed and hired substantially all members of the technical team (20 staff), wrote substantial portions of the software, designed and implemented all of the supporting infrastructure, and orchestrated delivery of components from various vendor teams including Microsoft Consulting Services (Public Key Infrastructure), Carnegie Mellon University Software Engineering Institute (data modelling) and ESRI (GIS components).
Infrastructure Specialist and Web Developer
January 1, 2000 – January 1, 2001
For Canada's largest integrated telecommunications firm, Harley worked to implement a 1-Stop-Shopping and Contact Centre integration effort based on Siebel's CRM platform. In his role, Harley developed a custom solution to register customers in Siebel, and create accounts on an iPlanet LDAP server. This solution streamlined the registration process and supported an innovative promotional campaign. Harley made additional significant contributions through the creation of eScripts to handle order decomposition which satisfied regulatory requirements and reduced order times by 80%. Finally, Harley created Oracle stored procedures and a data-validation tool that together accelerated data migration by more than 50%.
Amazon Web Services Solutions Architect - Professional
Amazon Web Services (AWS)
June 23, 2026 – Present
AWS Certified Developer Associate
Amazon Web Services (AWS)
June 23, 2026 – Present
Microsoft Certified: Azure AI Fundamentals
Microsoft
June 23, 2026 – Present
AWS Certified Cloud Practitioner
Amazon Web Services (AWS)
June 23, 2026 – Present
AWS Certified Solutions Architect Associate
Amazon Web Services (AWS)
June 23, 2026 – Present
AWS Certified AI Practitioner
Amazon Web Services (AWS)
June 23, 2026 – Present
AWS Certified SysOps Administrator Associate
Amazon Web Services (AWS)
June 23, 2026 – Present
Cultural Fit Analysis
The candidate's career trajectory, moving from hands-on technical roles to strategic leadership positions at major technology and consulting firms (AWS, Cisco, Deloitte), demonstrates adaptability and a growth mindset. Their involvement in diverse projects across various industries (public sector, financial services, retail, energy, healthcare) and geographies indicates a broad perspective and ability to navigate different organizational cultures. The emphasis on innovation, transformation, and customer obsession, particularly at AWS, aligns strongly with a dynamic, results-oriented culture. Their role as an Amazon Bar Raiser further underscores a commitment to maintaining high standards and contributing to organizational culture.
Soft Skills & Operational Fit
The candidate demonstrates exceptional leadership, strategic thinking, and communication skills through their extensive experience in client-facing and leadership roles. Their ability to lead diverse teams, manage complex engagements, and drive business outcomes aligns well with senior operational roles. The 'not quite an MBA in a Day' initiative highlights a proactive approach to skill development and knowledge sharing, indicating a strong cultural fit for continuous learning and mentorship.