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Assistant Manager with 5+ years in Banking Operations & Team Mentoring
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Result-oriented Assistant Manager with 6 years of experience in the banking sector (Citi, Axis, Yes Bank). Expert in credit card operations, team mentoring, and high-value sales. BE Graduate (ECE) from Anna University with a strong technical foundation to support Digital Banking and FinTech operations. Proven track record in handling complex customer resolutions and managing team performance in fast-paced environments.
Anna University (JNN Institute)
Bachelor of Engineering · ECE
August 1, 2016 – June 30, 2020
St. Thomas Matriculation
Higher Secondary
June 1, 2014 – May 31, 2016
St. Thomas Matriculation
SSLC
June 1, 2012 – May 31, 2014
AXIS BANK
Assistant Manager
July 1, 2023 – Present
India
CITI BANK
Phone Banking Officer (Credit Cards)
June 1, 2022 – July 1, 2023
India
YES BANK
Phone Banking Officer
November 1, 2019 – March 1, 2022
India
Cultural Fit Analysis
The candidate has a consistent career path within the banking sector, moving from Phone Banking Officer to Assistant Manager across three reputable banks (YES BANK, CITI BANK, AXIS BANK). This demonstrates stability and a commitment to the financial industry. Their experience in team mentoring and managing diverse financial products suggests adaptability and a collaborative mindset. However, the resume lacks explicit details on community involvement, diverse project experiences outside core banking operations, or specific initiatives that highlight broader cultural contributions beyond direct job responsibilities. The ECE background, while providing a technical foundation, is not directly leveraged in the described roles, which might indicate a gap in applying diverse skills.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in leadership, customer excellence, and relationship management, which are crucial for an Assistant Sales Manager role. Their experience in resolving high-stakes customer issues and mentoring teams indicates good operational fit for managing sales and service teams in a banking environment. The ability to work in fast-paced environments and ensure compliance also aligns well with operational demands.