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Team Leader with 10+ years in Data-Driven Environments
Dynamic and results-driven Operations professional with 15+ years of progressive leadership experience in global MNCs including J.P. Morgan Chase, Wiser Solutions, and AIS Business Solutions. Demonstrated expertise in managing day-to-day operations, leading high-performing teams, creating performance reports, mentoring new hire batches, driving continuous improvement, and delivering measurable client outcomes across US, UK, and Australia markets. Adept at building stakeholder rapport, managing knowledge retention, and developing team strategies aligned to organisational goals. M.Com qualified with a track record of operational excellence in data-driven environments.
Mumbai University
Master of Commerce (M.Com)
August 1, 2010 – June 30, 2010
Mumbai University
Bachelor of Commerce (B.Com)
August 1, 2008 – June 30, 2008
Wiser Solutions (formerly Numerator India)
Senior Team Leader - Data & Operations
April 1, 2019 – Present
Vadodara, Gujarat, India
AIS Business Solutions Pvt. Ltd.
Team Leader - Bankruptcy & Financial Operations
September 1, 2013 – October 1, 2017
Vadodara, Gujarat, India
J.P. Morgan Chase Services India Pvt. Ltd.
Senior Team Member – India Branch Operations
May 1, 2008 – May 1, 2013
Mumbai, Maharashtra, India
Claude AI Training - Applied AI in business and operations workflows
Unknown
June 1, 2026 – Present
Cross Border Payment System (SWIFT) – International banking operations
Unknown
June 1, 2026 – Present
Anti-Money Laundering (AML) – Financial crime risk and compliance
Unknown
June 1, 2026 – Present
Advanced Business Communication Skills - Executive stakeholder communication
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate has worked in diverse operational environments across global MNCs (J.P. Morgan Chase, Wiser Solutions, AIS Business Solutions) and has exposure to US, UK, and Australia markets. This breadth of experience suggests adaptability and a strong cultural fit for organizations with international operations. Their focus on team leadership, knowledge retention, and continuous improvement indicates a proactive and growth-oriented mindset. The certifications in 'Applied AI in business and operations workflows' and 'Advanced Business Communication Skills' further highlight a commitment to professional development and staying current with industry trends.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills crucial for a Project Manager role, including team leadership, cross-functional collaboration, stakeholder management, and communication. Their experience in driving continuous improvement, managing client expectations, and ensuring regulatory compliance aligns well with the operational demands of project management. The ability to prepare and present detailed MIS reports indicates strong analytical and communication skills vital for project oversight and reporting.