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Lead Quality Analyst with 7+ years in Quality Assurance, specializing in Retail and Insurance domain
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Quality Analyst with over 7 years of experience in Quality Assurance, specializing in Retail and Insurance domains. Proven ability in delivering projects in Agile and Waterfall environments. I excel in Test Planning and Test Management. Skilled in Understanding Requirements, Design Test cases and Test Execution. Proficient in using JIRA, Azure DevOps, Test Rail for Test Management and Defect Management. Experienced in working and conducting API testing with Postman and Swagger. Database Testing using SQL
Qualitest
Quality Analyst
January 1, 2021 – December 31, 2025
India
Progile Info Tech
Quality Analyst
January 1, 2018 – December 31, 2021
India
Ageas Vehicle Insurance- Insurance Platform
January 1, 2021 – December 31, 2025
Test new products launched as part of Ageas vehicle insurance including private car, motor bike, single and multi-vehicle insurance products and Work on motor vehicle insurance applications supporting policy issuance, customer onboarding, premium calculation, renewals, claims-related workflows, and backend validation processes within Agile delivery environments. Performed end-to-end functional testing of motor insurance workflows including policy creation, renewals, endorsements, and quotation processes. Analyzed business requirements and functional specifications to design detailed test scenarios and test cases. Created process models and user journeys for quotes, Taken up policy, MTAs and Renewals. Validated premium calculations, customer information flows, policy status updates, and vehicle-related data across application modules. Logged, tracked, and managed defects using Jira and coordinated with development teams for timely resolution. Taken management of individual sub projects and conducted end to end testing and User Acceptance testing with 2 team members and submitted results on time. Worked closely with business analysts and developers to clarify requirements and identify edge-case scenarios.
JD Sports
January 1, 2018 – December 31, 2021
This project involves testing PIM (Product Information Management) and PRISM (a more versatile and agile version of PIM) web applications which include Data Enrichment where the Testing is carried on PLP (Product Listing Page) and PDP page (Product Description page). Understanding the Business Requirements. Interacting with the PO, Dev team to understand the testing requirements and improvements. Creating test cases and test data for testing. Performing API testing in Swagger before the features are integrated to UI. Validating responses in postman for API testing. Opening defects in Jira if deviated from the expected behavior and reporting them to the Dev team. Tracking the defects in Jira and retesting the defects.
Snap Fish (Online photo web application – E-commerce)
January 1, 2018 – December 31, 2021
This project involves online photo application where user can prepare personalized gifts like photo books, cards, calendars etc. and order online. Taking the ownership of the project. Performed End to end order placement flow. Understanding the Business Requirements. Creating test cases and test data for testing. Performed Cross browser testing. Involved in different types of email testing. Interacting with Scrum Master, Developers and effectively testing requirements. Opening defects in Jira if deviated from the expected behavior and reporting them to the developers. Tracking the defects in Jira and retesting the defects.
Cultural Fit Analysis
The candidate's experience across different project types (insurance platform, PIM/PRISM, e-commerce photo application) and domains (Retail, Insurance) suggests adaptability and a broad understanding of various business contexts. Their involvement in Agile environments and collaboration with diverse teams (PO, Dev, BA) indicates a good cultural fit for dynamic and collaborative work settings. The breadth of skills and methodologies used also points to a willingness to learn and adapt.
Soft Skills & Operational Fit
The candidate demonstrates good soft skills such as Stakeholder Management, Communication, Presentation, and Proactiveness, which are crucial for a Lead role. Participation in agile ceremonies (sprint planning, backlog grooming, retrospectives) indicates good operational fit within modern development environments. The ability to take ownership and coordinate with development teams and business analysts further supports their suitability for a leadership position.