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Customer Support Associate with 3+ years in Data Annotation & AI/ML Training Data
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Detail-oriented Data Annotator and Associate Customer Support Professional with 3+ years of experience in Data Annotation, Data Labelling, Quality Assurance, and AI/ML training data projects. Experienced in annotating and evaluating text, image, audio, and video datasets using Labelbox. Skilled in LLM evaluation, content assessment, data validation, and SOP compliance. Proven ability to maintain high accuracy standards, identify edge cases, and collaborate effectively with QA teams to improve data quality and model performance.
Aurobindo College, Osmania University
Master of Business Administration (MBA) · Human Resources
N/A – June 30, 2020
Tech Mahindra
Associate Customer Support / Data Annotator
November 1, 2022 – Present
India
Cultural Fit Analysis
The candidate's experience at Tech Mahindra, working with a client like Airbnb, demonstrates adaptability to different project environments and client needs. Their role involves collaboration with QA teams and communication of edge cases, indicating a team-oriented approach. The MBA in Human Resources suggests an understanding of organizational dynamics and people skills, which can contribute positively to team culture. The diversity of tasks within data annotation and customer feedback evaluation shows a breadth of skills applicable to dynamic work environments.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills such as attention to detail, quality assurance, time management, effective communication, and team collaboration, which are highly beneficial for a Customer Support Associate role. Their experience in following SOPs and meeting productivity targets indicates good operational fit and ability to work within structured workflows. The self-motivated and quick learner attributes suggest adaptability and a proactive approach to tasks.