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Lead Quality Analyst with 10+ years in IT and Digital Transformation
Innovative and results-driven Quality Delivery & Program Management Leader with 17+ years of IT experience, including 10+ years in quality leadership roles across global organizations. Skilled in Agile at scale, digital transformation, and quality management with a proven track record of leading cross-functional teams to deliver complex, multi-million-dollar projects in EdTech, Transportation, Banking, Telecom, and e-Commerce sectors. Recognized for: • Ensuring quality and driving delivery excellence by aligning strategic business priorities with execution. • Building high-performing teams through mentorship, Agile coaching, and people development. • Delivering measurable improvements in quality assurance, time-to-market and risk reduction. • Holding Canadian Government Reliability Status clearance.
University of Windsor
Master of Applied Science & Engineering
N/A – June 30, 2010
North South University
BSc. in Electronics Engineering
N/A – June 30, 2008
Houghton Mifflin Harcourt
Consultant- QA Manager
November 1, 2021 – December 1, 2025
Montréal, Quebec, Canada
VIA Rail
Consultant- QA Manager
October 1, 2020 – October 1, 2021
Montréal, Quebec, Canada
OneOcean
QA Manager
May 1, 2020 – October 1, 2020
Montréal, Quebec, Canada
Canadian National (CN) Railways
System Integration Manager
May 1, 2017 – December 1, 2019
Montréal, Quebec, Canada
Promozi
Co-Founder & СТО
October 1, 2016 – May 1, 2017
Toronto, Ontario, Canada
Royal Bank of Canada (RBC)
Lead Quality Engineer
January 1, 2014 – August 1, 2016
Toronto, Ontario, Canada
University of Windsor
Quality Assurance Analyst
September 1, 2010 – September 1, 2013
Windsor, Ontario, Canada
Robi Axiata Limited
Software Tester
January 1, 2008 – April 1, 2009
Dhaka, Dhaka Division, Bangladesh
Generative Al for Project Managers- PMI
PMI
June 1, 2026 – Present
Talking to Al: Prompt Engineering- PMI
PMI
June 1, 2026 – Present
Project Management Professional- Google
June 1, 2026 – Present
Certified Scrum Product Owner CSPO
Unknown
June 1, 2026 – Present
Scaled Agile Framework Certified SAFe 5 Agilist
Unknown
June 1, 2026 – Present
Lean Six Sigma Green Belt (LSSGB) and White Belt (SSWB)
Unknown
June 1, 2026 – Present
Certified Scrum Master (SMCTM)
Unknown
June 1, 2026 – Present
Certificate on Agile Delivery- Process and Management
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's diverse experience across multiple industries (EdTech, Transportation, Banking, Telecom, e-Commerce) and global teams suggests adaptability and a broad perspective, which are positive indicators for cultural fit. Their involvement in building QA teams from scratch and mentoring junior analysts demonstrates a collaborative and growth-oriented mindset. The numerous certifications in Agile, Scrum, and SAFe indicate a strong alignment with modern development methodologies and a proactive approach to professional development, fitting well into a dynamic, agile-focused culture. The emphasis on improving communication gaps and transparency also points to a strong team player.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, team building, coaching, and mentorship skills, crucial for a Lead Quality Analyst role. Their experience in managing global teams across different time zones highlights excellent organizational and communication abilities. The resume emphasizes results-driven approaches, process optimization, and stakeholder engagement, all vital for operational fit in a senior QA leadership position. The candidate's focus on reducing audit findings, improving compliance, and driving RCA indicates a strong operational mindset.