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Data Analyst with 3+ years in data visualization, SQL analytics, and business intelligence
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Assessing your cultural and operational fit
Data Analyst with over 3 years of experience transforming complex datasets into actionable business insights. Proficient in SQL, Power BI, and Excel, with a proven track record of delivering high impact data solutions and mentoring aspiring analysts. Holds a scientific background in Human Anatomy, enabling rigorous analytical methodologies to be applied to data driven decision making.
University of Uyo, Nigeria
Bachelor of Science (B.Sc.) · Human Anatomy
August 1, 2020 – June 30, 2024
Sheedx Africa
Lead Data Analyst Tutor
May 1, 2026 – Present
India
Customer Intelligence Solutions Ltd.
Intermediate Data Analyst
June 1, 2025 – December 1, 2025
India
TechServe Analytics Nigeria
Data Analyst – Customer Support Intelligence
January 1, 2025 – May 1, 2025
Lagos Island, Lagos State, Nigeria
Various Bootcamps & Training Centers
Data Analytics Instructor
January 1, 2024 – December 1, 2025
India
Customer Support Ticket Analysis – Feature Engineering Project
January 1, 2025 – December 1, 2025
Processed and cleaned a dataset of 50,000+ historical support tickets, engineering features including ticket priority score, category label, and resolution urgency index. Applied statistical analysis to identify the top 5 recurring issue categories responsible for over 60% of escalations, enabling targeted process improvements. Created visualizations in Power BI illustrating ticket volume by department, resolution time distribution, and agent performance benchmarks.
CLIFE Telecom - Revenue & Plan Performance Dashboard
January 1, 2025 – December 1, 2025
Developed a comprehensive Power BI dashboard to analyze revenue performance and user behavior for CLIFE Telecom, covering ARPU trends, plan tier analysis, and churn patterns. Analyzed the impact of the 5G rollout, observing a significant jump in Average Revenue Per User (ARPU) while monitoring shifts in active user engagement. Visualized city-level revenue performance, identifying Abuja and Lagos as the top revenue-generating hubs, and tracked monthly active vs. unsubscribed user trends. Delivered data-driven marketing and plan optimization recommendations based on revenue-per-plan analysis, supporting the commercial strategy team.
Advanced Data Analyst Certification
3MTT
January 1, 2026 – Present
Intensive Data Analytics Training
LA Skills Training Center
January 1, 2024 – Present
Google Data Analytics Professional Certificate
Coursera
January 1, 2024 – Present
Data Analytics Training
Youth Alive Foundation
January 1, 2024 – Present
Cultural Fit Analysis
The candidate's diverse experience across different companies and as an instructor, coupled with multiple certifications, indicates a proactive and continuous learning mindset. Their involvement in various projects, from telecom revenue analysis to customer support ticket analysis, shows adaptability and a broad interest in applying data analytics to different business domains. The teaching roles suggest a willingness to share knowledge and contribute to team growth, which are positive indicators for cultural fit.
Soft Skills & Operational Fit
The candidate demonstrates strong analytical thinking, problem-solving, and communication skills through their project descriptions and experience as an instructor. Their ability to translate business questions into analytical queries and present data-driven recommendations indicates good operational fit. The mentoring experience suggests leadership potential and a collaborative mindset.