Help & Supportcareers@gravityer.com
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Customer Success Leader - Azure
Experienced services delivery leader with extensive track record in Asia Pacific markets, with 30+ years career in IT in 4 global technology companies. I specialized in large deals pursuit and project deliveries with enterprise customers, leading consulting delivery and support practices, and managing a full portfolio of enterprise services from sales to delivery with full P&L responsibilities. I am passionate about delivering tangible business outcomes via large projects that bring the best of people, technology and customer experience together. There is nothing more exciting than celebrating the success of a transformational project. That trust, respect and friendship often last a life time. I have had the honor of playing a part in some pivotal projects in the transportation and media industries from late 90s to 2015. The knowledge and experience I gained have made an immense impact on my career.
UNSW
Master of Commerce (MIS major) , Management Information Systems, Operational Research
January 1, 1988 – January 1, 1989
UNSW
Bachelor of Science (Computer Science major) , Computer Science, MIS, Accounting
January 1, 1985 – January 1, 1987
Microsoft
Unified Success Leader, Cloud and AI Platforms, Global Customer Success
July 1, 2021 – Present
Microsoft
Customer Success Leader, Asia Pacific & Japan
July 1, 2020 – June 1, 2021
Microsoft
Data & AI Practice Lead, Asia Pacific & Japan
June 1, 2016 – July 1, 2020
Microsoft
Enterprise Services Director
July 1, 2012 – June 1, 2016
Oracle
Consulting Practice Director, Greater China, Oracle Consulting
March 1, 2009 – July 1, 2012
CargoSmart Limited
COO
January 1, 2007 – January 1, 2007
Hewlett Packard Enterprise
Regional Marketing Manager, Enterprise Systems and Servers, Asia Pacific
July 1, 2004 – October 1, 2006
Hewlett Packard Enterprise
Global Services Principal, HP Services
February 1, 2002 – April 1, 2004
Hewlett Packard Enterprise
Managing Consultant, HP Consulting, Asia Pacific
October 1, 1998 – February 1, 2002
Hewlett Packard Enterprise
Regional Marketing Manager, Enterprise Systems, Asia Pacific
July 1, 1997 – September 1, 1998
Hewlett Packard Enterprise
Enterprise Account Manager, Hong Kong
April 1, 1994 – July 1, 1997
Hewlett Packard Enterprise
Principle Consultant, Consulting & Integration
March 1, 1992 – April 1, 1994
Honeywell
Software Engineer, Honeywell Software Center
January 1, 1988 – January 1, 1992
Australia and Hong Kong
Cultural Fit Analysis
The candidate has a long tenure at major technology companies (Microsoft, Oracle, HP, Honeywell) and experience across various regions (Asia Pacific, Greater China). Their roles have evolved from hands-on engineering to senior leadership, indicating adaptability and career progression. The diversity of roles, from software development to marketing and COO, suggests a broad understanding of business and technology. However, the target role of 'Software Engineer' appears to be a significant shift from their recent leadership positions, potentially indicating a mismatch in current career trajectory and the hands-on nature of the role.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic planning, and customer relationship management skills. Their extensive experience in managing large, diverse teams and P&L responsibilities indicates robust operational capabilities. The descriptions highlight a focus on customer success, technical depth, and problem-solving, which are critical for senior roles. However, the recent roles are heavily management-focused, which might require a shift in operational focus for a hands-on Software Engineer role.