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Chief AI Officer at Fin
- Applied Machine Learning / AI - Product management / technical product strategy - Software development & leading technical teams Key experience: - My Machine Learning startup Synference was acquired by Optimizely (San Francisco). - I've a PhD in machine learning applied to network analysis (co-authoring an early paper on Bitcoin, with >1000 citations). - Track record of building ML teams, and bringing ML products from first prototype to substantial revenue, working in engineering and product roles. - I've lectured college courses in AI and ML/stats. - I've a primary degree in CS, and a second degree in Mathematics I'm good at navigating the space between 'what should we build' and 'how should we build it', for Data and ML products. I understand business objectives, but also see technical shortcuts and pitfalls. I've worked closely with designers and have a good feel for product UX. I enjoy leveraged technical roles, where I can use individual technical knowledge to efficiently help a bigger team. I'm interested in hard tech and advancing the application of AI.
University College Dublin
PhD, Computer Science, Machine Learning, Complex networks, Graphs
January 1, 2009 – January 1, 2013
Trinity College Dublin
BA Mod, Computer Science
January 1, 2000 – January 1, 2004
The Open University
BSc Hons, Mathematics
N/A – Present
Mercy Secondary School Ballymahon
Secondary School
N/A – Present
Fin
Chief AI Officer
August 1, 2025 – Present
Intercom
VP of AI
November 1, 2023 – July 1, 2025
Intercom
Sr. Director of Machine Learning
March 1, 2023 – October 1, 2023
Intercom
Director of Machine Learning
April 1, 2021 – February 1, 2023
Intercom
Principal Machine Learning Engineer
October 1, 2018 – April 1, 2021
Intercom
Machine Learning Strategist
May 1, 2017 – October 1, 2018
Clevercards
CTO
August 1, 2016 – April 1, 2017
Dublin Business School
Lecturer (Advanced Data Analytics; Part-time)
August 1, 2016 – September 1, 2016
Swrve
Machine Learning Architect (Contract)
April 1, 2016 – July 1, 2016
Optimizely
Product Manager
December 1, 2014 – March 1, 2016
San Francisco Bay Area
Optimizely
Senior Machine Learning Engineer
July 1, 2014 – December 1, 2014
San Francisco Bay Area
Griffith College Ireland
Lecturer (Artificial Intelligence for Games; Part-time)
January 1, 2014 – March 1, 2014
Synference Predictive Analytics (Acquired by Optimizely)
Cofounder & CEO
January 1, 2013 – June 1, 2014
Dublin
University College Dublin
PhD in Complex/Social Network Analysis
May 1, 2009 – December 1, 2012
Contract Software Developer
Contract Software Developer
September 1, 2008 – March 1, 2009
EMC
Software Contractor (via Edgespace)
April 1, 2006 – April 1, 2007
Edgespace
Co-founder and Director
August 1, 2004 – January 1, 2008
Securify
Software Contractor (via Edgespace)
August 1, 2004 – March 1, 2006
Upstart Games
Java Developer (Summer 2004)
June 1, 2004 – August 1, 2004
Stadeon
Software Contractor (Summer 2003)
June 1, 2003 – August 1, 2003
Trintech
QA Intern (Summer 2001)
June 1, 2001 – August 1, 2001
Cultural Fit Analysis
The candidate's career trajectory shows a strong alignment with innovation and impact, particularly in the AI/ML space. Their history of leading new initiatives, building teams, and even founding a startup suggests a proactive and entrepreneurial mindset. The emphasis on 'solving customer problems, and business impact, over pure technology' aligns with a results-oriented culture. The diverse roles from IC to executive leadership, coupled with academic and teaching experience, indicate adaptability and a broad perspective, which could contribute positively to cultural dynamics.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, strategic thinking, and a pragmatic approach to technology, prioritizing business impact. Their experience in managing large, cross-functional teams and driving new product development indicates excellent operational fit for senior roles. The ability to 'make decisions quickly and cut through red tape' suggests strong problem-solving and execution skills. Experience as a lecturer also points to strong communication and mentorship abilities.