Senior Business Analyst / Product Owner with 5+ years in Fintech, Digital Platforms & Process Improv
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Versatile and multi-domain Business Analyst with 5+ years of experience delivering end-to-end business analysis, process improvement, and digital transformation across fintech, payments, digital banking, SaaS, and GCC enterprise environments. Strong expertise in BRD/FRD documentation, user stories, BPMN 2.0 process mapping, UAT management, API integration analysis, stakeholder engagement, and Agile delivery. Equally comfortable working across financial services, operations, technology, compliance, and digital product domains. GCC-experienced (Kuwait, one-year contract). UAE-based in Deira, Dubai — immediately available.
London Metropolitan University
BSc (Hons) · Software Engineering
August 1, 2019 – June 30, 2022
Career Transition & Hands-on Training
Career Transition & Hands-on Training
January 1, 2025 – Present
Dubai, Dubai, United Arab Emirates
Uniweb IT Solutions (PVT) Ltd
Business Analyst / Product Owner
November 1, 2024 – December 31, 2025
Kuwait City, Capital Governorate, Kuwait
Codelantic (PVT) Ltd
Business Analyst / Product Owner
November 1, 2020 – October 31, 2024
Colombo, Western Province, Sri Lanka
Fintech Money Transfer Platform
November 1, 2020 – October 31, 2024
Designed end-to-end BRDs and FRDs for a multi-corridor B2B money transfer platform — covering AML compliance, FX conversion, beneficiary management, and settlement lifecycle. Coordinated REST API and webhook integrations with banking partners, payment gateways, and remittance networks. Translated AML, transaction limit, and fraud check requirements into functional specifications and validation rules.
Digital Wallet & KYC Onboarding Platform
November 1, 2020 – October 31, 2024
Authored user stories and FRDs for a digital wallet ecosystem covering KYC onboarding, account lifecycle, balance management, and real-time FX processing. Embedded compliance controls (KYC, AML, data protection) into system process design and customer lifecycle flows.
Digital Payments Platform
November 1, 2020 – October 31, 2024
Owned requirements for a B2B digital payments platform across bill payment, utility, and service provider integration workstreams. Defined payment lifecycle flows including failure handling, retry logic, reconciliation, and SLA monitoring requirements.
CCBA – Certified Business Analysis Professional
IIBA
June 1, 2026 – Present
Agile / Scrum Foundations
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience across multiple domains (fintech, digital payments, digital banking, SaaS, B2B platforms) and their stated goal of expanding knowledge into healthcare, logistics, and construction indicate a versatile and adaptable mindset. Their GCC experience and immediate availability in Dubai align well with regional opportunities. The pursuit of CCBA and Agile/Scrum certifications, even if in progress, shows a commitment to professional development and best practices, which is a positive cultural indicator. The project diversity, particularly in fintech, aligns strongly with the target role.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their detailed descriptions of process mapping, UAT management, stakeholder engagement, and Agile participation. Their experience in coordinating API integrations and defining payment lifecycle flows indicates a methodical and thorough approach to project delivery. The focus on compliance and regulatory aspects also highlights a responsible and detail-oriented work attitude. The 'Career Transition & Hands-on Training' period suggests proactivity in skill development and adaptability.