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Lead Software Engineer with 5+ years in Salesforce CRM solutions & DevOps
Salesforce Technical Lead with 5+ years of progressive experience in architecting, designing, and delivering enterprise-grade CRM solutions across Sales Cloud and Experience Cloud environments for global clients. Proven expertise in end-to-end Salesforce solution ownership, including technical blueprinting, scalable architecture design, secure data modeling, and performance optimization aligned with governor limit best practices. Strong command over Apex, Lightning Web Components (LWC), SOQL, Batch Apex, Queueable, Platform Events, and Flows, delivering reusable frameworks and high-performance automation solutions. Hands-on experience in enterprise system integrations using REST/SOAP APIs, implementing fault-tolerant patterns and high-volume data processing with platforms like DocuSign and Heroku. Adept in Salesforce DevOps and CI/CD implementation, leveraging Copado, Azure DevOps, Git, and Salesforce DX to streamline deployments, environment strategy, and release governance. Collaborative technical leader with demonstrated capability in mentoring development teams, conducting code reviews, managing stakeholder communications, and driving Agile delivery excellence in distributed global environments.
Jaipur National University
MCA
August 1, 2021 – June 30, 2021
Maharishi Dayanand Saraswati University (MDSU)
B.Com
August 1, 2018 – June 30, 2018
IBIRDS SOFTWARE SERVICE
Salesforce Technical Lead
November 1, 2020 – Present
India
Temasek Corp
November 1, 2020 – Present
Showcase the political party's initiatives, achievements, and community-driven programs in a transparent and impactful manner. Encourage meaningful social interaction and active public engagement to strengthen connections between the party and the community. Promote the party's positive contributions, social development efforts, and ongoing commitment to serving the public interest.
IHG
November 1, 2020 – Present
Spearheaded global hospitality initiatives for IHG Hotels & Resorts, a premier British multinational headquartered in Windsor, England. Orchestrated seamless collaboration between suppliers and hotels, fostering strategic partnerships and business growth. Optimized deal management and procurement processes for hotel-related products, driving operational efficiency and value creation.
AYALA LAND
November 1, 2020 – Present
Leveraged Salesforce Sales Cloud & Experience Cloud to design and implement a comprehensive platform for managing real estate operations, enhancing workflow efficiency across teams. Streamlined end-to-end business processes including customer engagement, contract lifecycle management, and digital document signing, ensuring faster and more seamless client interactions. Enabled improved collaboration across internal teams while optimizing operational workflows, resulting in elevated client experience & process automation.
Flosum Certified Professional
Flosum
June 1, 2026 – Present
Salesforce Certified Platform Developer
Salesforce
June 1, 2026 – Present
Javascript Developer
Salesforce
June 1, 2026 – Present
OmniStudio Developer Salesforce
Salesforce
June 1, 2022 – Present
Cultural Fit Analysis
The candidate's experience with global clients and distributed environments (IBIRDS SOFTWARE SERVICE) suggests adaptability to diverse work cultures. The project descriptions, while lacking specific team size or cultural context, imply experience in varied business domains (political party, real estate, hospitality). The certifications and continuous learning demonstrate a proactive approach, which aligns with a culture of growth and innovation. However, the projects listed are primarily Salesforce implementation focused, which, while deep, doesn't explicitly showcase diversity in AI/ML specific projects for a 'Lead AI Software Engineer' role.
Soft Skills & Operational Fit
The candidate's resume highlights 'Team Management', 'Collaborator', 'Critical Thinking', 'Innovator', 'Leadership Qualities', and 'Communicator' as soft skills. The work experience description further supports these by mentioning technical mentorship, cross-functional collaboration, and active participation in Agile ceremonies. This indicates a strong operational fit for a lead role requiring both technical depth and team-oriented leadership.