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Technical Support Specialist with 10+ years in IT Support & Networking
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
An honest, loyal, analytical, optimistic, detail oriented, hard-working, self-motivated, disciplined and results driven individual, has vast amount capacity to learn and also loves contributing to other people's success wherever can. Enjoy contributing in all teams activities and clearly displays the ability to communicate with others and shows good strength in computer literacy, communication and critical thinking.
Phafongang Secondary School
Matric
June 1, 2007 – May 31, 2012
Sizwe Africa IT Group
Current Occupation
February 12, 2024 – Present
India
Advanced Projects & People
Occupation
July 24, 2023 – February 12, 2024
India
TSL Telecoms
Technical Support
September 1, 2022 – May 15, 2023
India
Kyocera
JNR Implementations Technician
January 1, 2019 – September 30, 2021
India
Kyocera Document Solutions
Learneship
January 8, 2018 – December 31, 2018
India
EOH
Tracking Clerk
February 2, 2015 – August 25, 2017
India
National Certificate in I.T Technical Support
Unknown
June 1, 2026 – Present
Microsoft Azure AZ-900 Certified
Microsoft Azure
June 1, 2026 – Present
Exam Booked for 200-125 CCNA
Unknown
August 26, 2022 – Present
200-150 Sisco datacenter and networking
Sisco
January 1, 2019 – Present
Cultural Fit Analysis
The candidate's diverse experience across different companies (EOH, Kyocera, TSL Telecoms, Advanced Projects & People, Sizwe Africa IT Group) and roles (Tracking Clerk, Learneship, JNR Implementations Technician, Technical Support, IT Support) suggests adaptability and a willingness to learn new systems and environments. The pursuit of certifications (Azure, Cisco) indicates a proactive approach to skill development, aligning with a culture of continuous improvement. The stated interest in contributing to team activities and helping others also points to a collaborative mindset.
Soft Skills & Operational Fit
The candidate's resume highlights strong interpersonal skills, effective listening, good computer literacy, customer service knowledge, and clear communication. These attributes are crucial for a Technical Support Specialist role, indicating a good operational fit for customer-facing and problem-solving responsibilities. The candidate also mentions problem-solving and multitasking skills, which are essential for managing varied technical issues.