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Project Manager with 8+ years in Payments, Product Management & Business Strategy
A highly competitive professional with 5+ years of experience in consumer facing e-commerce, finance solutions and Fintech organization, majorly within payments divisions. Rich experience in mapping business requirements, designing customized solutions, analyzing business practices & defining optimal procedures, Storyboarding and Estimation for various projects. Expertise in steering improvement initiatives with focus on streamlining & managing operations with proactive planning, introducing new concepts, steering change & so on. Skilled in developing product roadmap to deploy the latest product innovations to benefit users & services and guided the creation of platform capabilities that are delightful, scalable, and remarkable. Known for driving product initiatives from inception through execution in close collaboration with designers, developers, analysts, and other cross-functional team members within the organization to ensure that the products amaze and delights the users. Managed Sales/Business Development activities, analyzing market trends, establishing healthy & prolonged business relations with clients, and thereby ensuring higher market share. Utilized strong analytical and research techniques to identify gaps and inconsistencies within current measurement tools, allowing development of improved and cost-effective business models. Provide direction on how to improve the affectivity of the department. Provides leadership to peers on functions and principals.
Calicut University
B.Tech. · Computer Science Engineering
August 1, 2014 – June 30, 2018
Malayala Manorama Info Prism
Diploma · Multimedia and animation
August 1, 2014 – June 30, 2014
ESAF SMALL FINANCE BANK
Project Manager – Payments
June 1, 2022 – Present
India
Skywins Online Pvt.Ltd
Associate
May 1, 2018 – November 1, 2020
India
Bank's UPI Transformation
June 1, 2022 – Present
Ongoing project.
SQL Essential Training
June 1, 2026 – Present
User Experience (UX) for Non-Designers
June 1, 2026 – Present
Root Cause Analysis
June 1, 2026 – Present
Project Management
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience in consumer-facing e-commerce and fintech, particularly within payments, aligns well with organizations focused on digital transformation and financial services. Their involvement in driving cross-functional growth initiatives and improving customer experience suggests a proactive and results-oriented mindset. The breadth of skills, including project management, product management, and stakeholder management, indicates adaptability and a collaborative spirit, which are positive indicators for cultural fit in a dynamic environment. The candidate's certifications in Project Management, UX, and Root Cause Analysis also show a commitment to continuous learning and professional development.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational and coordination skills, essential for a Project Manager. Their experience in stakeholder management, process improvement, and customer experience initiatives suggests a proactive and collaborative approach. The ability to manage regulatory reporting and fraud reporting indicates attention to detail and adherence to compliance, which is critical in the financial sector. The candidate's profile also highlights an analytical and metrics-driven work style, which is beneficial for operational efficiency and decision-making.