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QA Engineer with 3+ years in Quality Assurance & Salesforce Platforms
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Assessing your cultural and operational fit
Detail-oriented Salesforce QA Engineer with 3 years of total relevant experience in Salesforce Quality Assurance. Strong expertise in end-to-end testing across Salesforce platforms including Health Cloud and Sales Cloud. Skilled in Functional, Regression, API, Sanity, Smoke, and End-to-End testing within Agile environments. Experienced in defect tracking using JIRA and Azure Boards, and test documentation using the Scribe tool. Possess a solid understanding of Salesforce workflows, triggers, custom objects, and integrations. Basic exposure to Selenium automation and programming fundamentals, enabling effective debugging and collaboration with development teams. Committed to delivering high-quality, reliable, and user-focused Salesforce solutions.
Aryabhatta College of Engineering
Bachelor of Computer Applications (BCA)
N/A – June 30, 2023
Cloud Certitude
Quality Analyst
April 1, 2023 – Present
India
Project 1: Seat Booking (Web & Payment Integration)
June 28, 2026 – Present
Designed and executed complex UI test cases for seat selection logic and drag-and-drop functionality while managing the full defect lifecycle in JIRA. Conducted rigorous cross-browser testing to ensure a consistent user booking experience and responsive design across all major web platforms. Performed end-to-end validation of the RazorPay integration, specifically focusing on transaction security, success rates, and error-handling triggers.
Project 2: Yoti IDV (Salesforce API & Data Integration)
June 28, 2026 – Present
Lead API testing for identity verification services to ensure seamless data flow between external scanning tools and Salesforce custom objects. Validated automated Salesforce workflows and Apex triggers responsible for Lead and Opportunity creation based on verification status results. Collaborated closely with development teams to identify and resolve complex data mapping issues and field-level security discrepancies during integration.
Project 3: Learning and Education (Employee & Expense Management)
June 28, 2026 – Present
Executed functional testing for core modules including employee lifecycle records and expense management while maintaining a robust regression suite. Active participant in Agile ceremonies, providing QA estimates during sprint planning and updates during daily scrums to align testing with development. Authored comprehensive test plans and summary reports to ensure organizational compliance and high-quality delivery for every release cycle.
Project 4: Help At Home (Salesforce Health Cloud)
June 28, 2026 – Present
Validated specialized Health Cloud features, specifically focusing on the complex logic for patient-caregiver matching and referral management systems. Executed end-to-end testing of healthcare workflows to ensure HIPAA-compliant data handling and smooth patient-care transitions within the platform. Conducted critical sanity and and smoke testing during production deployments to ensure zero-downtime for mission-critical healthcare services.
Project 5: Cloudzlab – Real Estate (Emaar & Al Ghurair)
June 28, 2026 – Present
Lead QA for property sales modules and customer engagement portals, managing UI and functional testing for both native mobile apps and web platforms. Validated property management and customer lifecycle tracking for major Dubai clients using custom Salesforce objects for leads and opportunities. Utilized the Scribe tool to generate detailed technical handover documentation and data-driven test reports for international client stakeholders.
Salesforce Certified Administrator
Salesforce
June 1, 2026 – Present
Salesforce Certified Sales Cloud Consultant
Salesforce
June 1, 2026 – Present
Salesforce AI Associate
Salesforce
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, ranging from healthcare platforms to real estate portals and mobile applications, indicates adaptability and a broad skill set. Their experience in Agile environments and collaboration with development teams suggests a team-oriented approach. The certifications in Salesforce Administrator, Sales Cloud Consultant, and AI Associate show a proactive attitude towards professional development and alignment with modern enterprise solutions, which is a good cultural fit for a dynamic tech environment.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational and collaborative skills through active participation in Agile ceremonies, providing QA estimates, and collaborating with development teams to resolve complex issues. Their experience in authoring comprehensive test plans and summary reports indicates attention to detail and good documentation practices. The focus on user experience and security in projects highlights a user-centric and responsible approach to QA.