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Quality Engineering Lead with 8+ years in Software Testing & Development
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High-energy professional with 6+ years as a Software Test Engineer, experienced in SDLC, STLC, Agile, and Java. Possesses good knowledge of CRM tools like Salesforce.com and is skilled in manual and automation testing using Selenium WebDriver. Proven ability to deliver high-quality work in projects of various complexities within the banking and finance domain, including Cards, Payments, Lending, and Merchant solutions.
Swami Vivekanand College of Engineering
Bachelor of Engineering · Information Technology
August 1, 2011 – June 30, 2015
Allianz Technology SE
Senior Software Test Analyst(Global Test Factory)
August 1, 2022 – September 1, 2024
India
Infosys
Quality Engineering Lead
August 1, 2022 – September 1, 2024
India
FIS Global
Senior Software Test Analyst
June 1, 2020 – November 1, 2021
India
Fiserv India
Associate, Quality Assurance
September 1, 2018 – June 1, 2020
India
Syntel Pvt.Ltd.
Associate Consultant
October 1, 2015 – August 1, 2018
Pune, Maharashtra, India
Project -8
November 1, 2024 – June 1, 2026
Fraud Analytics mainly deals with investigating and processing all types of claims and decisioning them on the basis of fraudulent, non fraudulent basis. Business Rules are being created to verify the category of claims and managing them through the portal. Responsibilities: Worked on Manual(Functional) and Automation testing. Participated as an an active member of a scrum team in PI Planning, Sprint Planning and other Agile ceremonies. Studying and analyzing requirement specifications and documentation to plan and automate test cases. Handling responsibilities of identifying and troubleshooting software and automation issues. Performing task of maintaining and documenting automation results. Responsible for analyzing test results to ensure proper functionality of automation system. Coordinating with development team in resolution of problems. Maintained the Selenium & JAVA automation code and resources in source controls like GIT, SVN over the time for improvements and new features. Working on Robot framework and implementing Jenkins pipelines to run the test cases on daily basis. Having good understanding of version control and Branching strategies used in DevOps. Worked on ORMB and Database testing. Understanding requirement through user stories. Worked on JIRA tool for project management and defect logging. Took ownership of automation and helped teammates as required.
Project -7
August 1, 2022 – September 1, 2024
MAC Portal mainly deals with Mid market and LCM users for insurance purposes. Managing, updating, processing claims and Risk engineering was mainly handled through this portal. Responsibilities: Worked on Manual(Functional) and Automation testing. Participated as an active member of a scrum team in PI Planning, Sprint Planning and other Agile ceremonies. Studying and analyzing requirement specifications and documentation to plan and automate test cases. Handling responsibilities of identifying and troubleshooting software and automation issues. Performing task of maintaining and documenting automation results. Responsible for analyzing test results to ensure proper functionality of automation system. Coordinating with development team in resolution of problems. Maintained the Selenium & JAVA automation code and resources in source controls like GIT, SVN over the time for improvements and new features. Understanding requirement through user stories. Worked on JIRA tool for project management and defect logging. Took ownership of automation and helped teammates as required.
Project -6
June 1, 2020 – November 1, 2021
NAP manages the merchant onboarding, federating the merchant in the backend and validating it through different interfaces and database jobs. A unique PartyID gets created every time merchant is onboarded in the Siebel UI. Responsibilities: Working on end to end process of enrolling the merchant in the system, federating the merchant in the database, Billing and Pricing of the merchant and generating the Invoices. Participated as an active member of a scrum team in PI Planning, Sprint Planning and other Agile ceremonies. Studying and analyzing requirement specifications and documentation to create test plan and write the test cases. Created Test plan and worked with Devs, BA and PO’s for the effective implementation of the plan and presented Demo to the clients. Working on the tools like JIRA, ALM and RALLY for the test case writing and Defect tracking. Handling responsibilities of identifying and troubleshooting if the issue arises in the backend. Coordinating with development team in resolution of problems. Executing the selenium scripts for enrolling the merchant in the system. Understanding requirement through user stories. Using GIT, Putty, WINSCP, SQL Developer, SquarelDB, OracleODI tools for validating the merchant in backend.
Project -5
September 1, 2019 – June 1, 2020
Originate Loans aka Velocity is the application that manages and processes the loan applications against different loan product such as Consumer and Business loans. Both the loan category includes different sub categories- Mortgage, Vehicle, Real estate etc… Responsibilities: Working on end to end process that is from requirement gathering till support while deployment. Participated as an active member of a scrum team in PI Planning, Sprint Planning and other Agile ceremonies. Studying and analyzing requirement specifications and documentation to create test plan and write the test cases. Created Test plan and worked with Devs, BA and PO’s for the effective implementation of the plan and presented Demo to the clients. Worked on the tools like TFS, JIRA, ALM for the test case writing and Defect tracking. Handling responsibilities of identifying and troubleshooting software and automation issues. Performing task of maintaining and documenting automation results. Responsible for analyzing test results to ensure proper functionality of automation system. Coordinating with development team in resolution of problems. Maintained the Selenium & JAVA automation code and resources in source controls like GIT, SVN over the time for improvements and new features. Understanding requirement through user stories. Took ownership of automation and helped teammates as required. Managed end to end project lifecycle as an individual contributor.
Project -4
October 1, 2018 – September 1, 2019
RXP is the enhancement for the current secure payment gateway named as Challenger and implemented using Polymer library to make payments more easy, secure and to give the end user rich web experience. Responsibilities: Worked on Manual and Automation testing. Participated as an active member of a scrum team in PI Planning, Sprint Planning and other Agile ceremonies. Studying and analyzing requirement specifications and documentation to plan and automate test cases. Handling responsibilities of identifying and troubleshooting software and automation issues. Performing task of maintaining and documenting automation results. Responsible for analyzing test results to ensure proper functionality of automation system. Coordinating with development team in resolution of problems. Maintained the Selenium & JAVA automation code and resources in source controls like GIT, SVN over the time for improvements and new features. Understanding requirement through user stories. Took ownership of automation and helped teammates as required.
Project -3
March 1, 2018 – August 1, 2018
It was a UI automation of the salesforce.com which was managing the sales and campaigning for the customers of CRL also providing different features like creating leads, contacts and managing the records of the enrolled members etc. Responsibilities: Developing test automation script using selenium Web driver executing it to test web application. Studying and analyzing requirement specifications and documentation to plan and automate test cases. Handling responsibilities of identifying and troubleshooting software and automation issues. Performing task of maintaining and documenting automation results. Responsible for analyzing test results to ensure proper functionality of automation system. Coordinating with development team in resolution of problems. Maintained the Selenium & JAVA automation code and resources in source controls like GIT, SVN over the time for improvements and new features. Understanding requirement through user stories. Took ownership of automation and helped teammates as required.
Project -2
February 1, 2016 – March 1, 2018
Presentation Services is the Portal, manages the banking details of the American Express customers and having 300 services composing approximately 3000 screens. Each service having multiple screens to validate and are bifurcated as high priority, low priority and medium priority on the basis of the number of screens each service have. Screens before and after ePaas(Cloud Platform) migration will be compared to validate results. Responsibilities: Developing test automation script using selenium Web driver executing it to test web application. Studying and analyzing requirement specifications and product documentation to plan and automate test cases. Handling responsibilities of identifying and troubleshooting software and automation issues. Performing task of maintaining and documenting automation results. Responsible for analyzing test results to ensure proper functionality of automation system. Coordinating with development team in resolution of problems. Maintained the Selenium & JAVA automation code and resources in source controls like GIT, SVN over the time for improvements and new features. Understanding requirement through user stories and writing test cases. Took ownership of automation and helped teammates as required.
Project-1
October 1, 2015 – January 1, 2016
Ensuring the Amex Online Application system is available 24*7 to customers and customer care professionals. Handled escalations from Business/Clients. Worked on queries and issues reported by the business team of American Express. Ensured all client/project SLA’s and deadlines are met. Finding root causes of issue that impact the system and fixed them to ensure they do not recur. Ensure that the project deliverables meet quality requirements. Worked on the process automation and effort reduction activities. Proactively identifying the Issues that could potentially impact the system and fixing them before they actually cause the impact. Monitoring and evaluating team members and reviewing their works. Sending periodic progress reports to American Express senior leadership.
Cultural Fit Analysis
The candidate has worked with multiple large organizations (Syntel, Fiserv, FIS Global, Allianz Technology SE, Infosys) and across diverse domains (Banking, Healthcare, Insurance), indicating adaptability and exposure to different corporate cultures and project types. The consistent involvement in Agile teams and collaboration with various stakeholders (Devs, BAs, POs, Clients) suggests a collaborative mindset. The breadth of tools and technologies used across projects also points to a willingness to learn and adapt to new environments, which is a positive indicator for cultural fit in a dynamic engineering team.
Soft Skills & Operational Fit
The candidate's resume highlights active participation in Agile ceremonies, taking ownership of automation, and helping teammates, which suggests good team collaboration and proactive problem-solving skills. Experience in monitoring and evaluating team members (Project-1) and sending progress reports to senior leadership indicates leadership potential and operational awareness. The descriptions also show a focus on meeting SLAs and deadlines, and proactively identifying and fixing issues, which are critical for a Quality Engineering Lead role.