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QA Automation Engineer with 4+ years in manual & automation testing, and banking domain.
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Detail-oriented and quality-driven Software Test Engineer with 4+ years of experience in manual and automation testing across e-learning and banking domains. Proven track record in designing test plans, executing test cases, identifying defects, and ensuring product quality. Seeking to leverage domain expertise and testing skills in a challenging role that drives continuous improvement and software excellence.
Dharamapuram Adhinam Arts College
Bachelor of Computer Applications (BCA)
August 1, 2018 – June 30, 2021
KGS Higher Secondary School
HSC & SSLC
June 1, 2016 – May 31, 2018
Kotak Mahindra Bank
Software Test Engineer
July 1, 2024 – May 1, 2026
India
Conneqt Business Solutions
QA Analyst - Banking & Financial Services
August 1, 2022 – June 1, 2024
India
Shivin Technologies
QA Intern - E-Learning Platform
February 1, 2022 – July 1, 2022
India
Kotak 811 Digital Banking Platform
July 1, 2024 – May 1, 2026
Developed and executed comprehensive test plans, test cases, and test scripts for Kotak's 811 digital savings account and net banking portal, ensuring end-to-end functional coverage across web and mobile platforms. Performed regression, smoke, and sanity testing for every sprint release; maintained a defect tracker in JIRA, reducing escaped defects to production by 35%. Conducted API testing using Postman for RESTful banking services including fund transfer (NEFT/RTGS/IMPS), account balance enquiry, and statement generation. Collaborated with cross-functional teams (developers, BAs, and product owners) in Agile ceremonies to refine acceptance criteria and clarify testing scope. Executed UAT test cycles with business stakeholders and documented sign-off; ensured compliance with RBI guidelines and banking security standards. Automated repetitive regression test suites using Selenium WebDriver with Java, reducing manual effort by approximately 40% across two quarterly releases.
Kotak Loan Origination System (LOS)
July 1, 2024 – May 1, 2026
Validated end-to-end loan workflows including personal loan, home loan, and vehicle loan origination — covering eligibility checks, KYC verification, credit bureau integration, and disbursement modules. Designed boundary value analysis and equivalence partitioning test cases for EMI calculators and interest rate engines, uncovering 18 critical calculation defects. Performed database testing using SQL queries on Oracle DB to verify loan record integrity, audit trail accuracy, and data migration correctness post-release. Led root cause analysis (RCA) sessions for high-severity production defects and coordinated hotfix validation within tight SLA windows. Prepared detailed test summary reports and metrics dashboards (defect density, test coverage, pass/fail ratios) presented to senior management every sprint. Mentored two junior QA analysts, conducted knowledge transfer sessions on testing best practices, and maintained a shared test repository on Confluence.
Retail Banking Quality Assurance (Credit Cards & Loans)
August 1, 2022 – June 1, 2024
Executed functional and regression testing for credit card issuance, billing cycle, reward points, and dispute management workflows for a leading private sector bank. Validated data flows between CRM, core banking system, and third-party payment gateways; raised and tracked 200+ defects through the SDLC using JIRA. Performed exploratory testing to uncover edge-case defects in card limit enhancement and temporary credit limit features, preventing 3 potential production incidents.
Learning Management System (LMS) – Web & Mobile
February 1, 2022 – July 1, 2022
Assisted senior QA engineers in writing test cases for an e-learning LMS covering student enrollment, course content streaming, quiz engine, and progress tracking modules. Conducted cross-browser compatibility testing (Chrome, Firefox, Safari, Edge) and mobile responsiveness testing on Android and iOS for the student-facing portal. Validated multimedia content rendering (video, PDFs, SCORM packages) and reported 45+ UI/UX and functional defects with detailed reproduction steps. Performed user acceptance testing (UAT) alongside product teams and prepared defect reports in a structured format for stakeholder review. Gained hands-on exposure to Agile/Scrum methodology, SDLC phases, and bug life cycle management using Trello and Excel-based tracking sheets. Supported regression testing for two sprint releases, ensuring previously reported defects were verified as fixed before go-live.
Cultural Fit Analysis
The candidate's project diversity spans banking (digital banking, loan systems, credit cards) and e-learning, indicating adaptability to different domains. Their experience in both large organizations (Kotak Mahindra Bank) and smaller settings (Shivin Technologies, Conneqt Business Solutions) suggests a versatile approach to work environments. The role alignment with 'QA Automation Engineer' is strong, given their explicit experience in automating tests with Selenium WebDriver and Java. The breadth of skills, including various testing types, tools, and methodologies, further supports a good cultural fit for a dynamic QA team.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills through working with cross-functional teams in Agile ceremonies and mentoring junior QA analysts. Their experience in leading RCA sessions and preparing detailed reports indicates good problem-solving and communication within a team. The candidate's contributions to process improvement and defect reduction highlight a proactive and quality-focused work attitude. The experience in banking and financial services suggests a good fit for roles requiring attention to detail and compliance.