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QA Engineer with 10+ years in Payment & Banking Domain
Highly experienced Quality Assurance professional with over 14 years in the field, including 8 years specifically in the Payment and Banking domain. Proven expertise in functional automation testing using Selenium WebDriver with Java, TestNG, BDD frameworks (JBehave & Cucumber), and proprietary tools like HP UFT and TOSCA. Skilled in API testing with SOAP UI and RestAssured, performance testing using Dynatrace, and security testing with Burp Suite and ZAP. Actively involved in the full testing lifecycle, including test case writing, execution, defect logging, and test plan preparation, with strong knowledge of Agile (Scrum) methodology. Possesses extensive experience in migration projects from SWIFT to ISO 22022 and wallet solutions, complemented by proficiency in SQL Server and log analysis tools.
M. S. University of Baroda
Masters In Business Administration
January 1, 2003 – January 1, 2006
Gujarat University
Bachelor of Engineering · Information Technology
January 1, 1999 – January 1, 2003
BA Continuum Pvt. Ltd (Bank of America)
Quality Engineer
October 30, 2021 – September 30, 2022
Gandhinagar, Gujarat, India
Tata Consultancy Services(TCS)
Assistant Consultant
June 12, 2019 – October 26, 2021
Gandhinagar, Gujarat, India
MasterCard Mobile Transaction Solutions Pvt Ltd.
QA Analyst
January 2, 2014 – May 31, 2019
Vadodara, Gujarat, India
Cybage Software Pvt. Ltd.
QA Engineer
May 16, 2011 – December 31, 2013
Gandhinagar, Gujarat, India
Panacea Software
Software Test Engineer
January 10, 2009 – May 13, 2011
Vadodara, Gujarat, India
ICICI Bank
Phone Banking Officer
September 10, 2007 – January 3, 2009
Mumbai, Maharashtra, India
Techno Automation Systems
Marketing executive
June 5, 2006 – August 31, 2007
Vadodara, Gujarat, India
Global Investigations System (GIN)
June 12, 2019 – September 30, 2022
Lead a QA team and managing team’s daily functional or technical challenges. Mentoring team for up lifting team member’s technical and functional skills. Actively participating in Requirement Clarification calls, Defect Triage calls and Daily sync-up calls. Actively participating in various ceremonies of Agile-Scrum methodology. Providing Support for UAT and Production support by coordinating with various application teams. Web service API testing using POSTMAN. Performing function Automation using Selenium-Webdriver and Cucumber Framework – RAFT. Carried out different activities of Change request management. Understanding functional requirements of release and CR documents. Preparation of estimation and Test Plan. Test scenario and test case review. Coordination with Team for Test case execution.
Converged Wallet (Mobile & Web Wallet)
January 2, 2014 – May 31, 2019
Understanding functional specification documents. Test scenario identification and Test Cases Preparation. Test scenario and test case review. Build deployment on Dev cloud/Silo servers. Test case execution. Finding bug and log into Defect tracking tool. Prepare daily execution status during SIT/UAT phase. Created and updated automation scripts using Selenium web driver for web application and appium for mobile application. Execution of Automation suite and sharing the results with stakeholders. Maintenance of existing automation suite to accommodate the new change requirement of the project. Web service API testing using SOAP UI and prepared automation suite. Closely working with manager and onsite team for defect triage calls/meeting during SIT and UAT phase. Manage a small team and mentoring team members for their functional queries. Carried out different activities of Change request management. Perform performance testing using Dynatrace tool and share the test results among stakeholders. Perform security testing using burpsuite and ZAP tools.
Customer management API for Mobile wallet
January 2, 2014 – May 31, 2019
Understanding Client Requirements and SRS documents. Test scenario identification and Test Cases Preparation. Peer Test case review. Executing test cases and update in Microsoft Excel. Perform Smoke and regression testing. Finding bug and log into Defect tracking tool (Jira). Keep track of bugs and coordination with dev team for the same. Prepare automation feasibility of manual testcases. Prepare automation suite using SOAP UI open source tool (Groovy script). Execution of automation suite after each build release. Share the automation test summary report to the stakeholders.
DNA
May 16, 2011 – December 31, 2013
Understanding Client Requirements and SRS documents. Test scenario identification. Test Cases Preparation. Peer Test case review. Executing test cases and update in Quality Center. Finding bug and log into Defect tracking tool (San Andreas). Keep track of bugs and perform regression testing. Perform Integration Testing, Installation Testing. Provide support by Patch and hot fix after Release. Execution of automation suite of web application in selenium. Managing small team. Prepared Software Test plan for change request release. Additional Responsibilities: Perform Quality Lead role. Prepare QLSR and VPS data monthly basis. Participate in project audit meeting.
Certified Automation Specialist Level 1
Tricentis (Tosca)
June 1, 2026 – Present
Certified Scaled Agile Framework (SAFe 4.0 – Practitioner)
Unknown
June 1, 2026 – Present
Certified Scrum Fundamentals
SCRUMstudy
June 1, 2026 – Present
Certified Automation Specialist Level 2
Tricentis (Tosca)
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project experience spans multiple companies (TCS, MasterCard, Cybage) and domains (Banking, Payment, Legal), indicating adaptability and a willingness to work in diverse environments. The leadership roles and mentoring activities suggest a collaborative and supportive team player. The certifications in SAFe and Scrum Fundamentals align with modern agile development practices, which is a positive indicator for cultural fit in agile-focused organizations. However, the lack of explicit contributions to open-source or community projects limits the assessment of broader cultural engagement.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and mentoring skills, as evidenced by leading QA teams and guiding team members. Active participation in Agile ceremonies and coordination with various stakeholders (dev, UAT, production support) indicates good collaboration and communication. Experience in change request management and test plan preparation suggests strong organizational and operational capabilities. The candidate's onsite exposure also points to adaptability and cross-cultural communication skills.