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Associate with 2+ years in Product Delivery & Customer Success
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Customer Success Executive with 2+ years of experience supporting client onboarding, project coordination, and product delivery in client-focused environments. Experienced in understanding and supporting business requirements, managing end-to-end client communication, and collaborating with cross-functional teams to support system implementations and smooth product adoption. A motivated team player with a strong problem-solving and process improvement mindset, known for building trusted client relationships and contributing to value-driven delivery, customer satisfaction, and overall business success.
SRM Institute of Science and Technology
Master of Computer Application
August 1, 2022 – April 1, 2024
PSG College of Arts and Science
B.Com Accounting & Finance · Accounting & Finance
July 1, 2019 – May 1, 2022
Payoda Technologies
Cross-functional internship
December 1, 2024 – April 1, 2025
Coimbatore, Tamil Nadu, India
Payoda Technologies
Associate Executive - Customer Success - I
May 1, 2024 – Present
Coimbatore, Tamil Nadu, India
Sri Lakshmi Saraswathi Textiles Arni Ltd., India
Gained exposure to end-to-end business operations
August 1, 2021 – November 1, 2021
Vellore, Tamil Nadu, India
NPTEL - Enhancing Soft Skills and Personality
Unknown
June 1, 2026 – Present
Product Management Essentials
Unknown
June 1, 2026 – Present
Microsoft AI Product Manager
Unknown
June 1, 2026 – Present
Guvi Zen - UI UX
Unknown
June 1, 2026 – Present
Business Analysis Foundation
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience in a cross-functional internship and subsequent full-time role at Payoda Technologies, coupled with their diverse project portfolio (e-commerce, mental health app, music recommendation, fintech analysis), suggests adaptability and a willingness to engage with various domains. Their awards for 'outstanding contribution to product growth' and 'exceptional support, reliability' indicate a team-oriented and dedicated work ethic. The transition from an accounting background to a Master of Computer Application and then into product/customer success roles shows a strong drive for continuous learning and career evolution, which aligns well with dynamic, growth-oriented cultures.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills in client communication, cross-functional collaboration, and problem-solving, as evidenced by their Customer Success role and manager feedback. Their ability to manage client onboarding, lead product demos, and act as a bridge between clients and technical teams indicates a good operational fit for roles requiring strong interpersonal and coordination skills. The 'NPTEL - Enhancing Soft Skills and Personality' certification further supports this.