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Product Associate | Growth & User Research | 4+ Years Driving Customer Insights, Funnel Optimization & Business Growth | Product Management Certified
I am a customer-focused professional with 4+ years of experience across EdTech, working at organizations including EduMinds Learning, Hero Vired, TimesPro, and uFaber. Throughout my career, I have worked closely with users ranging from K-12 learners to senior professionals, CXOs, researchers, and entrepreneurs. These interactions helped me develop a deep understanding of customer behavior, decision-making, user pain points, and business outcomes. One of my most impactful initiatives involved identifying inefficiencies in a doctoral admissions funnel and launching a LinkedIn-led acquisition strategy that increased monthly enrollments from 2 to 4–5 and contributed 15–20% of program revenue. I also designed operational workflows, trained teams, and collaborated with cross-functional stakeholders to improve customer experience and execution. My experience has taught me that sustainable business growth comes from understanding users, solving meaningful problems, and creating scalable systems. This realization is what inspired my transition into Product Management. I am currently focused on Product Associate, Growth Product, and Product Operations opportunities where I can combine customer insights, analytical thinking, experimentation, and stakeholder management to build products that create value for users and businesses alike. Core Areas: • User Research & Customer Discovery • Funnel Analysis & Growth • Product Thinking • Stakeholder Management • Process Design & Optimization • Product Metrics • SQL (Learning) • AI-Assisted Workflows Open to Product Associate, Growth Product Associate, Product Operations Associate, and APM opportunities.
CHANDIGARH UNIVERSITY
Bachelor of Engineering - BE, Computer Software Engineering
July 1, 2017 – May 1, 2021
Eduminds Learning
Admissions & Academic Relations Manager
July 1, 2024 – Present
Hero Vired
Senior Consultant
February 1, 2024 – July 1, 2024
India · On-site
TimesPro
Senior Program Advisor
February 1, 2023 – January 1, 2024
India · Remote
uFaber Edutech Pvt Ltd
Business Development Manager
October 1, 2021 – January 1, 2023
India · On-site
Cultural Fit Analysis
The candidate's professional background is primarily in business development and academic relations within the education technology sector. While this demonstrates adaptability and a results-oriented approach, there is a lack of direct software engineering project experience or contributions to open-source projects that would typically indicate a strong cultural fit for a pure Backend Engineer role. The experience with AI-assisted workflows is a positive indicator of technical interest, but the overall profile leans heavily towards non-technical roles.
Soft Skills & Operational Fit
The candidate's experience in admissions, academic relations, and business development roles suggests strong communication, negotiation, and customer-centric problem-solving skills. The ability to manage and train teams indicates leadership and collaboration potential. The description of building AI-assisted workflows hints at an analytical mindset and a proactive approach to process improvement.