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Sr. HR Manager with 10+ years in HR Operations, Shared Services & Automation
HR professional with 18+ years of experience across HR Operations, HR Shared Services, HR Systems, HR Tech, Reporting & Analytics, Automation & Transformation for Global HR Database (US / Europe / Aisa / Middle East) Strong expertise in HRIS platforms including UKG, SAP, SuccessFactors, and PeopleSoft. Experience in Global HR Data management / Data Audit / Daily Transactions. Built/managed Employee Helpdesk Service via HRSD ticketing tool. Proven track record in HR transformation, process optimization, and data-driven HR controlling. Experienced in identifying opportunities to streamline HR processes using RPA BOT's and digital solutions. Leads high-impact programs through effective project execution and stakeholder alignment to strengthen culture, talent development, and organizational capability. Handling a team of 40+ members as a People Manager. Demonstrated ability to manage multiple projects simultaneously while maintaining high quality and compliance. Acted as a Functional Consultant, leading UAT testing, data migration and mass uploads, cutover and migration strategies, data mining and cleansing, system integrations, and ensuring data integrity and operational efficiency. Highly effective in collaborating with cross-functional and global stakeholders. Excellent communication and interpersonal skills, with strong capability to handle sensitive and confidential information. Strong analytical and problem-solving skills, enabling informed, data-backed decisions.
Delhi University
BA Pass · Human Resource
August 1, 2004 – June 30, 2007
CBSE Board, Delhi
12th
N/A – May 31, 2004
Outscale Partners (AMH)
SENIOR HR MANAGER - SHARED SERVICES / PMO / HR TECH
June 1, 2023 – Present
Gurgaon, Haryana, India
BUREAU VERITAS
SR HR ANALYST - (EQUIVALENT TO SR. OPERATION MANAGER)
December 1, 2021 – September 1, 2022
Noida, Uttar Pradesh, India
Moody's Shared Services India Pvt Ltd
MANAGER - HR ANALYTICS
December 1, 2014 – December 1, 2021
Gurgaon, Haryana, India
Xerox - ACS
ANALYST
February 1, 2013 – December 1, 2014
Noida, Uttar Pradesh, India
Mercer India Pvt Ltd
PROCESS DEVELOPER
April 1, 2009 – August 1, 2012
Gurgaon, Haryana, India
Patni Computers
EXECUTIVE
March 1, 2008 – March 1, 2009
Noida, Uttar Pradesh, India
Cultural Fit Analysis
The candidate's extensive experience across diverse companies (Outscale Partners, Bureau Veritas, Moody's, Xerox, Mercer, Patni Computers) and global exposure (US, Europe, Asia, Middle East) suggests adaptability and a strong cultural fit for multinational environments. Their involvement in HR transformation, digital solutions, and continuous process improvement indicates a proactive and innovative mindset. The emphasis on enhancing employee experience and ensuring compliance also points to a candidate who values ethical and employee-centric practices.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership and people management skills, having led a team of 40+ members. Their experience in managing multiple projects simultaneously, driving change initiatives, and collaborating with cross-functional stakeholders indicates strong operational fit. The resume highlights excellent communication, interpersonal, analytical, and problem-solving skills, which are crucial for a senior HR manager role. The focus on data-backed decision-making and process improvement aligns well with modern HR operational demands.