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Client Success & Project Management Professional | 13+ Years in IT | Turning Clients into Long-Term Partners
With 13 years of experience in the IT industry, I have built a strong track record in client retention, client relationship management, client coordination, and project management. My expertise lies in bridging the gap between business objectives and technology solutions while ensuring exceptional customer satisfaction and long-term client partnerships. Throughout my career, I have successfully managed diverse client portfolios, coordinated cross-functional teams, and delivered technology projects from initiation to completion. I am passionate about understanding client needs, driving operational excellence, and creating strategies that improve client engagement, retention, and business growth. My strengths include stakeholder management, account management, project planning, team coordination, risk management, process optimization, and delivering projects within scope, timeline, and budget. I thrive in fast-paced environments where collaboration, communication, and problem-solving are key to success. I believe that strong relationships are the foundation of sustainable business growth, and I take pride in being a trusted partner for clients while helping organizations achieve their strategic goals. Core Competencies: • Client Retention & Relationship Management • Account Management • Project & Program Management • Stakeholder Management • Client Success & Customer Experience • Team Leadership & Cross-Functional Coordination • Business Analysis & Requirement Gathering • Risk & Escalation Management • Process Improvement • Strategic Planning & Execution I am always open to connecting with professionals, industry leaders, and organizations looking to drive successful client partnerships and deliver impactful technology solutions. For a more senior/executive positioning (Client Success Director / Delivery Head / Program Manager level), I can crea
freeCodeCamp
Front End Web Development Certification, Computer Software Engineering
January 1, 2017 – January 1, 2018
Rajeev Gandhi Prodhogiki College, Saliya, Bhopal
Bachelor's degree, Computer Software Engineering
January 1, 2011 – January 1, 2015
Amenses Innovation Pvt Ltd
Director of Business Development
December 1, 2022 – Present
OnlyPHP - PHP Software Development Company in Texas
Founder | Web app and software development consultant at OnlyPHP
April 1, 2021 – Present
United States
MogoMogo - The DPS app
CMO and Product Owner
July 1, 2019 – April 1, 2021
Greater Indore Area
Regenta Healthcare
Chief Marketing Officer
July 1, 2018 – July 1, 2019
Manchester, United Kingdom
FewerClicks Software LLP
Co-Founder and CMO
April 1, 2017 – October 1, 2021
Indore, Madhya Pradesh, India
Bigbang Education Pvt. Ltd
Project Coordination Manager
August 1, 2015 – January 1, 2017
Greater Indore Area
Consagous Technologies Pvt Ltd
Business Development Manager
June 1, 2015 – April 1, 2017
Indore, Madhya Pradesh, India
Appsonova
Business development Administrator
February 1, 2013 – September 1, 2015
Indore
Development of aquaimagica website
July 1, 2014 – Present
Business development Administrator at Viaatek InfoSoft Pvt Ltd
Website for radio station in USA
May 1, 2014 – Present
Business development
Development of Fashion@Big Bazaar website
May 1, 2014 – December 1, 2014
Business development
Maintenance of Adlabs Imagica website
May 1, 2014 – December 1, 2014
My responsibility was to keep track of the progress of the daily maintenance tasks.
Website for banquet hall
April 1, 2014 – Present
Business development
Android OS customization
February 1, 2014 – Present
We have customized Android OS for a primary school. This tab is specially designed for kids with parental control.
Matrimonial Portal
February 1, 2014 – Present
Business development
Facebook ads and Facebook marketing guide
Udemy
June 25, 2026 – Present
Advanced SEO: Search Factors
June 25, 2026 – Present
Analyzing Your Website to Improve SEO
June 25, 2026 – Present
Become a Digital Marketer
June 25, 2026 – Present
Building an Integrated Online Marketing Plan
June 25, 2026 – Present
Marketing Foundations: Growth Hacking
June 25, 2026 – Present
Lead Generation Foundations
June 25, 2026 – Present
Google Analytics Essential Training
June 25, 2026 – Present
Content Marketing Foundations
June 25, 2026 – Present
Marketing Foundations
June 25, 2026 – Present
SEO Foundations
June 25, 2026 – Present
Online Marketing Foundations
June 25, 2026 – Present
Asking Great Sales Questions
June 25, 2026 – Present
Cultural Fit Analysis
The candidate has a diverse professional background, including founding companies and holding CMO positions, which suggests an entrepreneurial spirit and adaptability. The project list, while lacking technical detail, shows involvement in various web development initiatives. However, the primary focus of recent roles has been business development and marketing, which may not align directly with the hands-on technical culture of a senior Frontend Developer role. The breadth of skills leans heavily towards business and marketing rather than deep technical specialization.
Soft Skills & Operational Fit
The candidate demonstrates strong leadership, project management, and client interaction skills through various business development and CMO roles. Experience in managing budgets and teams suggests operational capability. However, the direct relevance of these soft skills to a senior Frontend Developer role, which typically requires deep technical problem-solving and architectural design, is not explicitly demonstrated.