Application Support Analyst with less than a year in Manual Testing & Data Analysis
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Assessing your cultural and operational fit
To leverage my expertise in application support, manual testing, and advanced Excel-based data analysis to ensure seamless client experiences, deliver high-quality web application performance, and provide accurate MIS reporting. I aim to contribute to organizational growth by combining technical problem-solving, quality assurance, and data-driven insights, while continuously enhancing my skills in application support and business analytics
Prabhat Kumar College
BCA · Computer Application
N/A – Present
Basudebpur Haripriya Institution
Higher Secondary Education · WBCHSE
N/A – Present
Chandanpur Birendra Siksha Sadan
Secondary Education · WBBSE
N/A – Present
MEGA CALIBRE ENTERPRISES
Application Support Analyst
July 1, 2024 – Present
Kolkata, West Bengal, India
NARAYANA GROUP OF SCHOOL
IT SUPPORT
January 1, 2024 – June 30, 2024
Kolkata, West Bengal, India
AIRLINE MANAGEMENT SYSTEM
June 28, 2026 – Present
The main purpose of this vision document is to list the requirements of the Airline Reservation System project. This document also helps us to collect and analyze the ideas gathered for the project. This vision document will be subject to change, if more requirements are added to the project. This document is mainly prepared to set stage for the design phase of the project. The document being prepared is the first version of vision document for the Airline Reservation System project.
CITA
Unknown
June 1, 2026 – Present
Diploma in Financial Accounting System
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience in both application support and general IT support, coupled with a personal project in an Airline Management System, shows a breadth of interest in IT operations and development. Their stated career objective aligns well with the target role, emphasizing client experience, quality assurance, and data-driven insights. The use of Python and AI tools indicates an openness to modern technologies and process improvement, which can be a good cultural fit for organizations valuing innovation. However, the limited professional experience (less than a year in total) suggests a need for mentorship and structured growth within a team.
Soft Skills & Operational Fit
The candidate demonstrates an analytical mindset and an ability to interpret and present data clearly, which is crucial for an Application Support Analyst role. Their experience in collaborating with cross-functional teams (Development, business) indicates good teamwork and communication skills. The focus on automating repetitive tasks with Python and AI tools suggests a proactive approach to operational efficiency. However, the resume lacks specific examples of problem-solving under pressure or handling critical incidents, which are important for senior-level support roles.