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Business Analyst with 2+ years in data analysis & portfolio management.
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Assessing your cultural and operational fit
Business Analyst with 2+ years experience in data analysis, and portfolio management across financial services and e-commerce domains. Skilled in data-driven decision making, KPI tracking, and process optimization, delivering measurable business impact.
St. Joseph's Institute of Technology
B.E. CSE · Computer Science
August 1, 2020 – June 30, 2024
St.Sebastian Matriculation Higher Secondary School
XII
June 1, 2019 – May 31, 2020
St.Sebastian Matriculation Higher Secondary School
X
June 1, 2017 – May 31, 2018
Accenture
Analyst - Life & Financial Services (LFS)
December 1, 2024 – Present
Chennai, Tamil Nadu, India
Amazon
Customer Service Associate (Contract)
May 1, 2024 – November 1, 2024
Chennai, Tamil Nadu, India
Customer Behavior Analysis
June 21, 2026 – Present
Analyzed customer interaction data to identify patterns in complaints and purchasing behavior. Generated insights to improve operational efficiency and customer experience.
SEO & Web Analytics Project
June 21, 2026 – Present
Evaluated website performance using keyword and traffic data. Identified opportunities to improve engagement and search visibility.
Sales & Portfolio Data Analysis
June 21, 2026 – Present
Analyzed sales and financial datasets to identify trends and support business decisions. Built dashboards to track KPIs and improve reporting efficiency.
Digital Marketing
Unknown
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience spans financial services and e-commerce (through Amazon customer service and SEO project), showing adaptability. Their objective aligns well with the target role, emphasizing data-driven decision-making and process optimization. The personal projects demonstrate initiative and a desire to apply analytical skills, which suggests a proactive and growth-oriented mindset. The leadership bullet point indicates an ability to collaborate and manage tasks effectively.
Soft Skills & Operational Fit
The candidate demonstrates problem-solving, communication, stakeholder collaboration, and time management skills, which are crucial for a Business Analyst role. Their experience in customer service also suggests an ability to understand user needs and translate them into actionable insights. The projects indicate a proactive approach to learning and applying analytical skills.