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Sales and Customer Service Representative with 4+ years in Sales & Customer Handling
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Customer focused sales and office operations professional with 3+ years of experience in hospitality and sales environment. Experienced in client handling, sales coordination, telecalling Billing support and daily office operations. Skilled in communication, follow-ups, relationship management. Known for punctuality, disciplined work habits and the ability to manage responsilibity independently in fast paced environment.
Durga Mahavidyalaya, Pt. Ravishankar University, Raipur
MA in Economics · Economics
August 1, 2025 – June 30, 2026
J. Yoganandam Chhattisgarh College, Pt. Ravishankar University, Raipur
Bachelors of Arts · Arts
August 1, 2022 – June 30, 2024
Hotel Vennington Court
Senior Customer Service Associate
October 1, 2021 – April 1, 2025
Raipur, Chhattisgarh, India
Dreamers Academy
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April 1, 2021 – September 1, 2021
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MS Excel for Office & Sales Operations
Great Learning Academy
June 1, 2026 – Present
English Communication & Business English Basics
British Council
June 1, 2026 – Present
Communication Skills for Workplace
Great Learning Academy
June 1, 2026 – Present
Digital Marketing Fundamentals
Simplilearn SkillUp
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HubSpot Academy
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Cultural Fit Analysis
The candidate's experience in both sales and customer service roles, particularly within the hospitality sector, suggests adaptability and a customer-centric mindset. Their pursuit of certifications in communication, sales, and digital marketing indicates a proactive approach to skill development and a desire to stay current. The diverse range of responsibilities, from direct sales to operational coordination and staff training, suggests a versatile individual who can contribute to various aspects of a team. The interest in public speaking and self-development further supports a growth-oriented cultural fit.
Soft Skills & Operational Fit
The candidate exhibits strong soft skills crucial for a Sales and Customer Service Representative role, including customer handling, relationship management, clear verbal communication, and follow-up discipline. Their experience in coordinating with various departments (F&B, Housekeeping, Front Office, Accounts, HR) demonstrates operational awareness and team coordination abilities. The ability to manage complaints and train junior staff indicates leadership potential and problem-solving skills.