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QA Engineer with 6+ years in Quality Assurance and Agile Methodologies.
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Highly skilled Manual and API Test Engineer with nearly 7 years of experience in designing and executing comprehensive test cases for web applications, APIs, and mobile applications. Proficient in functional, regression, UI, and cross-browser testing, leveraging tools like Postman for API validation and Jira for defect management. A collaborative team player adept at Agile and Scrum methodologies, committed to ensuring high-quality software delivery.
R.G Kedia College of Commerce/OU
MBA (HR) · Human Resources
August 1, 2016 – June 30, 2018
Annie Besant Women's College/OU
B.Sc · Computer Science
August 1, 2012 – June 30, 2015
Teleperformance
Analyst - II
August 1, 2019 – June 1, 2025
India
E-Commerce Website
October 1, 2023 – June 1, 2025
The project involved testing an e-commerce website designed to facilitate online shopping for customers, allowing them to browse products, add items to the cart, and proceed with secure transactions. The website was developed with user-friendly features like product search, filters, reviews, and checkout options. Analyzed requirements and created manual test cases for core e-commerce functionalities. Performed API testing for login, order placement, and payment processing. Logged and tracked defects using a defect management tool for timely resolution. Conducted regression testing to ensure stability after each build. Collaborated with developers and stakeholders to validate fixes and ensure quality delivery.
Banking Application
August 1, 2021 – September 1, 2023
The project is part of the core banking operations for a leading US-based financial institution. It focuses on managing and streamlining the end-to-end money movement process within domestic banking systems, internal account transfers, and real-time payment solutions. It ensures secure, accurate, and timely transfer of funds between individual and corporate clients, internal departments, and partner banks. Prepared, executed, and reviewed manual test cases for core banking modules such as account creation, funds transfer, and transaction history. Conducted functional, GUI, and data validation testing to ensure compliance with requirements and accuracy of results. Logged and tracked defects in HP ALM, coordinating with developers for timely resolution and closure. Performed regression and end-to-end testing covering domestic payments, internal transfers, and real-time transactions. Participated in test case preparation, peer reviews, daily QA status meetings, and shared detailed execution reports with stakeholders.
End-to-End Chat Application Testing
October 1, 2019 – July 1, 2021
The project focused on testing a real-time messaging chat application designed for personal and group communication. The app allowed users to send and receive text messages, images, and videos, as well as create groups, manage contacts, and send notifications. The primary goal was to ensure seamless communication and a user-friendly experience. Analyzed business and functional requirements for real-time chat, media sharing, and notifications. Designed and executed test plans covering functional, UI, security, and performance aspects. Performed manual testing for login, chat, group messaging, and real-time message delivery. Logged and tracked defects using JIRA, ensuring fixes were verified and retested promptly. Conducted regression and UI testing across devices to ensure responsiveness and usability.
Cultural Fit Analysis
The candidate's project experience spans diverse domains including e-commerce, banking, and real-time chat applications, indicating adaptability to different business contexts. Their consistent involvement in manual and API testing across these projects aligns well with a QA Engineer role. However, the lack of exposure to test automation frameworks might be a gap for senior-level cultural fit in modern QA teams.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit through their experience in Agile methodologies, participation in test case reviews, and collaboration with developers and stakeholders. Their project descriptions highlight a structured approach to testing, including requirements analysis, test plan design, and detailed reporting. The MBA in HR might indicate good interpersonal and team collaboration skills, which are beneficial in a QA role.