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Technical Support Specialist with 3+ years in Linux & Windows operating systems, system maintenance,
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Detail-oriented and resourceful IT Support Specialist with hands-on expertise in Linux (Kali) and Windows operating systems, system maintenance, and network administration. Certified in Cyber Threat Management with technical proficiency in Computer Forensics, network data analysis, system routing, and digital evidence handling. Proven track record of handling high-volume client inquiries, maintaining equipment inventory, and managing routine technical operations. Adept at translating complex technical and forensic issues into universal language for end-user training, desktop deployment, and secure data backups.
Jomo Kenyatta University of Agriculture and Technology (JKUAT)
B.Sc. · Community Health and Entrepreneurship Development
N/A – Present
St. Joseph's Boys High School
Kenya Certificate of Secondary Education (KCSE)
N/A – Present
Fulemao Flooring Materials Technology Co. Ltd
Technical Team Lead & Client Representative
November 1, 2025 – Present
Nairobi, Nairobi, Kenya
CLOUD.AI
Technical Customer Care Assistant
February 1, 2024 – November 1, 2025
India
LEXO ENERGY
Technical Equipment & Inventory Assistant
January 1, 2023 – February 1, 2024
Nairobi, Nairobi, Kenya
Certification in Cyber Threat Management & Computer Forensics
Cisco Networking Academy
June 1, 2026 – Present
Ethical Hacking & Data Science Pathways
Cisco Networking Academy
June 1, 2026 – Present
Occupational Safety and Health (OSH) Training
Authorized Local Body
June 1, 2026 – Present
Fire Safety Marshal Training
Authorized Local Body
June 1, 2026 – Present
Basic and Occupational First Aid Training
Authorized Local Body
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience spans technical support, equipment management, and team leadership, showing adaptability across different operational environments. Their educational background in Community Health and Entrepreneurship Development, while not directly technical, combined with numerous technical certifications, suggests a broad interest and a proactive approach to skill acquisition. The diverse roles and certifications indicate a willingness to learn and contribute in various capacities, which can be a positive for cultural fit, especially in dynamic teams. However, the lack of specific project details makes it difficult to fully assess their collaborative style or initiative beyond their stated roles.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills relevant to technical support, including client communication, end-user training, and team leadership. Their experience in analyzing performance data and workflow metrics suggests an analytical approach to problem-solving and process optimization. The psychometric test score indicates a moderate level of logical reasoning and work attitude, with potential areas for development in stress handling and team collaboration. The candidate's background in enforcing safety standards and compliance rules also highlights a detail-oriented and responsible operational fit.