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Customer Support Associate with 9+ years in E-commerce & Community Management
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Detail-oriented and proactive Virtual Assistant with a strong foundation in communication, organisation, and digital tools. Holding a Bachelor's degree in Education and English Language from the University of Nigeria, Nsukka, I bring exceptional written and verbal communication skills, a self-motivated work ethic, and a proven ability to manage multiple responsibilities with accuracy and professionalism. Though early in my formal career, I have built practical, transferable experience through community leadership, entrepreneurship, and educational engagement. I am eager to support busy professionals and growing businesses by delivering reliable, high-quality administrative and organisational assistance.
University of Nigeria, Nsukka (UNN)
Bachelor of Arts · Education & English Language
August 1, 2017 – June 30, 2022
FEMINIQUE LIVING (E-commerce Brand)
Founder & Operations Manager
January 1, 2023 – Present
India
Christian Young Women's WhatsApp Group
Community Administrator (Volunteer)
January 1, 2022 – Present
India
Church Ministry
Children's Teacher & Youth Leader (Volunteer)
January 1, 2019 – Present
India
University of Nigeria, Nsukka
Student Leader & Academic Project Coordinator
January 1, 2017 – December 31, 2022
India
Google Digital Skills for Africa
Google / Coursera
June 1, 2026 – Present
Introduction to Project Management
Alison
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's experience in volunteer roles (Community Administrator, Children's Teacher & Youth Leader) and academic leadership indicates a collaborative spirit and a commitment to community engagement. Their entrepreneurial background suggests initiative and a results-oriented mindset. The diversity of their experiences, though not directly in a corporate customer support environment, shows adaptability and a willingness to take on varied responsibilities, which could contribute positively to team dynamics.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills including communication, organization, time management, and customer service, which are highly relevant for a Customer Support Associate role. Their experience as a Founder & Operations Manager and Community Administrator highlights practical application of these skills in real-world scenarios. The ability to handle customer inquiries, manage communications, and coordinate logistics suggests a good operational fit for support functions.