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Content Writing Intern with 9+ years in Content Operations & Technical Writing
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
I am a Content Manager, specializing in Content Operations, Supplier Relationship Management (SRM), Catalog Management and Technical Writing. I have knowledge in tools and skills such as Document360, Adobe FrameMaker, Canva, Adobe Creative Cloud Express, WYSIWYG, HTML, Markdownsm e-Commerce and multiple CMS. I have a background in Copywriting, Teaching, and Technical Support for Google products. I am willing to grow in Content, Communications, Customer Success/Onboarding and People Operations.
University of Lisbon
Postgraduate Diploma · History and Culture of Religions
August 1, 2020 – June 30, 2021
University of Lisbon
Licentiate Degree · Communication and Cultural Studies
August 1, 2014 – June 30, 2017
Kenvue
Content Manager
January 1, 2024 – Present
Czech Republic
Accolade
Knowledge Content Specialist
January 1, 2023 – January 1, 2024
Czech Republic
Amazon
Technical Content Editor & Writer
January 1, 2023 – January 1, 2023
Czech Republic
Etraveli
Content Editor
January 1, 2022 – January 1, 2023
Greece
Teleperformance
Technical Support & Mentorship
January 1, 2022 – January 1, 2022
Greece
Rolar & Aprender
Teacher & Supervisor
January 1, 2018 – January 1, 2021
Portugal
Amaze Studio
Copywriter & Editor
January 1, 2016 – January 1, 2018
Portugal
Google Analytics
G. Analytics Academy
January 1, 2023 – Present
UX Writing
Uxcel
January 1, 2023 – Present
Technical Writing Certification Course
AptLearn
January 1, 2023 – Present
Editing and Proofreading (600h Online Course)
Unknown
January 1, 2021 – Present
CCP (Certified Trainer by the Portuguese Gov.)
Unknown
January 1, 2021 – Present
CPE (Cambridge Proficiency Exam), C2
Unknown
January 1, 2020 – Present
Digital Marketing Fundamentals
Unknown
January 1, 2020 – Present
Cultural Fit Analysis
The candidate's diverse professional background, including roles in content management, technical writing, teaching, and customer support, indicates adaptability and a broad skill set. Their experience across different companies (Kenvue, Accolade, Amazon, Etraveli, Teleperformance) and countries (Czech Republic, Greece, Portugal) suggests an ability to integrate into various organizational cultures. The focus on content operations, internal communications, and process improvement aligns well with roles requiring structured thinking and collaboration. The candidate's educational background in Communication and Cultural Studies further supports their understanding of diverse audiences and communication strategies.
Soft Skills & Operational Fit
The candidate demonstrates strong organizational skills through project management experience and the development of internal processes and documentation. Their background in teaching and mentorship suggests good communication and training abilities, which are valuable for team collaboration and knowledge sharing. Experience in customer support and supplier relationship management indicates a customer-centric and operational mindset. The candidate's willingness to grow in Content, Communications, Customer Success/Onboarding, and People Operations shows adaptability and a proactive attitude.