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General Manager Operations and Sales with 2+ years in Sales & Operations
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Results-driven Customer Support & Sales professional with 2+ years of experience in domestic voice process, inbound/outbound call handling, and team operations. Proven track record of managing high-volume customer interactions, resolving escalations, and driving client satisfaction. Hands-on experience in B2C sales, lead generation, and cross-functional collaboration. Fluent in Hindi and English with strong interpersonal, CRM, and reporting skills. Seeking to contribute to a high-performance customer support or sales team in Bangalore.
Sanskriti University
B.Tech · Computer Science Engineering
August 1, 2024 – June 30, 2028
Govt. Polytechnic Institute
Diploma · Computer Engineering
August 1, 2019 – June 30, 2022
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Cultural Fit Analysis
The candidate's experience across different operational and sales roles in sports facilities and customer support indicates adaptability and a results-driven mindset. Their focus on customer satisfaction, team leadership, and revenue growth suggests a proactive and performance-oriented approach. The diversity of roles, from customer support to operations manager and general manager, shows a breadth of experience that could contribute positively to a dynamic work environment.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills including communication, problem-solving, team leadership, time management, and critical thinking, which are crucial for a General Manager role. Their experience in managing operations, B2C sales, and customer support aligns well with the operational and sales aspects of the target role. The ability to mentor staff, resolve grievances, and implement feedback processes indicates a good operational fit.