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Lead DevOps (Cloud Operations) with 10+ years in ICT Support & Card Operations
I am an enthusiastic, hands-on ICT and Card Operations Professional with more than 10 years' experience in support (1st, 2nd and 3rd line). I have a proven track in Technology & Card Operations. I have worked in the banking industry for the last 15 years. Among the skills I have gained through experience include ICT support, ATM & POS configuration, administration & support, Merchant Business Support & Card Systems Management. I am presently looking for a suitable position in an exciting, fast-paced working environment to enhance my skills.
Technical University of Kenya
Diploma in IT · IT
August 1, 2004 – June 30, 2007
Technical University of Kenya
Certificate in IT · IT
August 1, 2003 – June 30, 2004
Standard Chartered Bank Kenya
Application Analyst
October 1, 2023 – Present
Kenya
Ecobank Kenya Limited
TEAM LEADER – Cards & Digital Department
January 1, 2014 – September 30, 2023
Kenya
Ecobank Kenya Limited
Senior Service Officer - Infrastructure
August 1, 2008 – December 31, 2013
Kenya
Cultural Fit Analysis
The candidate has spent a significant portion of their career in the banking sector, indicating a preference for structured, regulated environments. Their experience spans various operational roles, suggesting adaptability to different functions within IT. However, the project diversity is limited to banking applications and infrastructure, which might require adaptation to a broader range of industries or technologies for a Lead DevOps role in a more diverse environment. The target role 'Lead DevOps (Cloud Operations)' requires a strong emphasis on cloud-native technologies and automation, which is not extensively highlighted in the current experience, potentially indicating a gap in cultural fit for a purely cloud-focused DevOps role.
Soft Skills & Operational Fit
The candidate demonstrates a hands-on approach and experience in team leadership within card and digital departments. Their background in problem resolution, quality assurance, and analytical skills suggests a methodical approach to operational challenges. The psychometric test score indicates average logical reasoning and work attitude, with potential areas for improvement in stress handling and team collaboration.