
Marketing with 7+ years in IT Support & QA Automation
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Highly skilled Marketing Technology Applications Analyst with 7.8 years of experience in developing and implementing automated QA/QC programs, managing email marketing campaigns, and optimizing analytics. Proficient in tools like Rainforest QA, Ghost Inspector, Sitecore, Selligent Campaign, dataslayer, Google Analytics, R Studio, and Tealium. Proven ability in desktop support, PowerShell scripting, Active Directory management, and creating knowledge base articles to enhance IT operations.
University of North Carolina at Charlotte
Bachelor of Business Administration – BBA · Management Information Systems, General
August 1, 2011 – June 30, 2016
Fisher Investments
Marketing Technology Applications Analyst
April 1, 2022 – Present
San Mateo, California, United States
Fisher Investments
Service Desk Specialist
June 1, 2021 – March 1, 2022
San Mateo, California, United States
Fisher Investments
Service Desk Associate
April 1, 2019 – June 1, 2021
San Mateo, California, United States
Fisher Investments
Service Desk Associate
September 1, 2018 – April 1, 2019
San Mateo, California, United States
Cultural Fit Analysis
The candidate has a consistent employment history with a single company, indicating loyalty and stability. Their transition from IT service desk to a marketing technology role suggests adaptability and a willingness to learn new domains. The breadth of tools mentioned (Rainforest QA, Ghost Inspector, Sitecore, Selligent Campaign, Tealium, Google Analytics, R Studio, PowerShell, ServiceNow) indicates a proactive approach to acquiring diverse technical skills. While the target role is 'Marketing', the candidate's experience is more aligned with 'Marketing Technology' or 'MarTech Operations', which could be a good cultural fit for organizations valuing technical enablement within marketing.
Soft Skills & Operational Fit
The candidate demonstrates a progression of roles within the same company, suggesting reliability and a capacity for growth. Their experience in service desk roles indicates strong problem-solving, user support, and communication skills, which are valuable in a marketing technology context for stakeholder interaction and issue resolution. The descriptions are clear, indicating good operational fit for roles requiring structured task management and technical support.