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Senior Analyst with 8+ years in process operations, customer support, and data handling, skilled in
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Assessing your cultural and operational fit
Results-driven and detail-oriented professional with experience in process operations, customer support, data handling, and documentation management. Recently completed a Data Analytics Certification from IIM Skills with hands-on learning in Excel, SQL, Power BI, and Tableau. Skilled in data analysis, reporting, dashboard creation, data cleaning, and business insights generation. Strong analytical mindset with excellent communication and problem-solving abilities.
DR RAM MANOHAR LOHIYA UNIVERSITY
Bachelor of Commerce
N/A – June 30, 2014
DR. APJ ABDUL KALAM TECHNICAL UNIVERSITY
Master of Business Administration
N/A – June 30, 2016
Quattro Mortgage Solutions
Process Associate
December 1, 2020 – Present
Gurgaon, Haryana, India
Vatsalya Digital Data Solutions
Process Associate
July 1, 2020 – December 1, 2020
Ajodhya, Uttar Pradesh, India
New Fornia Solutions Pvt. Ltd.
Customer Care Executive
March 1, 2018 – July 1, 2020
Ajodhya, Uttar Pradesh, India
Sales Performance Dashboard - Power BI
June 1, 2026 – Present
Built sales dashboards to monitor revenue, profit, customer performance, and regional trends. Utilized Power Query for data cleaning and transformation. Designed dynamic visualizations for business reporting.
HR Analytics Dashboard - Power BI
June 1, 2026 – Present
Created an interactive HR Dashboard to analyze employee attrition, department performance, job satisfaction, and workforce trends. Developed KPI cards, charts, slicers, and drill-down reports to provide actionable business insights. Applied data modeling, DAX measures, and visualization best practices.
SQL Data Analysis Project
June 1, 2026 – Present
Performed data extraction, filtering, aggregation, joins, and reporting using SQL queries. Created analytical reports to identify trends and business performance indicators.
Data Analytics Certification
IIM SKILLS
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project diversity, focusing on HR analytics and sales performance, indicates an ability to apply data analysis skills across different business domains. Their experience in process associate roles, while not directly analytical, shows a foundation in structured data handling and compliance, which can be valuable. However, the professional experience is primarily in process-oriented roles rather than dedicated data analysis, which might require a cultural shift towards a more proactive, insight-driven analytical environment. The target role of 'Senior Analyst' suggests a need for more advanced analytical and strategic contributions, which are not explicitly demonstrated in their work experience.
Soft Skills & Operational Fit
The candidate demonstrates strong attention to detail and a methodical approach to data handling, as evidenced by their experience in processing lien records and managing claim data. Their project descriptions highlight an ability to translate data into actionable business insights, which is crucial for an Analyst role. The summary also mentions strong communication and problem-solving abilities, which are essential for operational fit.