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Customer Support Associate with 3+ years in customer inquiry resolution and complaint management.
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Problem-solving skills enable them to solve issues quickly and successfully by analyzing the cause of the problem, generating possible solutions, and implementing a plan to resolve the problem.
Allahabad University
B. COM · Commerce
August 1, 2017 – June 30, 2023
lenergizer
Customer service executive
March 1, 2023 – Present
India
Cultural Fit Analysis
The candidate has a single professional experience in customer service, which directly aligns with the target role. The education in Commerce provides a foundational business understanding. However, the lack of diverse project experience or broader skill sets limits the assessment of adaptability to varied team or organizational cultures. The psychometric test score is 0, so no data is available for cultural fit assessment.
Soft Skills & Operational Fit
The candidate's resume highlights problem-solving, client handling, teamwork, negotiation, and communication skills, which are crucial for a Customer Support Associate role. The description of current responsibilities indicates a practical understanding of customer inquiry and complaint resolution processes. The psychometric test score is 0, which means there is no data to evaluate work attitude, stress handling, or team collaboration.