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QA Automation Engineer with 4+ years in Salesforce QA and Test Automation
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Assessing your cultural and operational fit
Results-driven Salesforce QA Professional with around 4 years of specialized experience testing Sales Cloud, Service Cloud, Experience Cloud, and Agentforce implementations. Certified Salesforce Administrator skilled in end-to-end test planning, execution, and bug management across complex business processes. Proven expertise in validating declarative automation (Flows, Process Builder, Validation Rules), data integrity testing, and UAT coordination. Adept at leveraging Salesforce best practices to deliver high-quality, bug-free releases while collaborating with cross-functional teams in Agile environments.
JNTUK University
B.Tech
N/A – Present
Conscendo Technologies Private Limited
Salesforce Quality Analyst
July 1, 2022 – Present
India
Divami
June 28, 2026 – Present
Divami, a leading UX/UI design company, approached Salesforce to streamline their internal processes, enhance lead management, and improve service delivery to clients. The goal of the project was to centralize sales, client interactions, and project tracking within the Salesforce ecosystem, enabling real-time insights and better collaboration across departments. The implementation involved setting up customized Salesforce objects, automation flows, email templates, and approval processes to suit Divami's business model. The focus areas included: Reviewed business requirements and translated them into detailed test scenarios and test cases. Validated custom objects, record types, lookup relationships, and automation (Flows, Process Builders, Validation Rules). Performed functional, regression, and integration testing on major modules. Ensured UI/UX consistency and form validation aligned with user expectations. Worked closely with the development team for bug resolution and enhancements. Reported and tracked defects in an Excel-based bug tracking sheet; daily status shared with the project lead, Praveen. Conducted end-to-end testing for all business flows, ensuring data integrity and error-free functionality. Verified data accuracy in reports and dashboards.
Conduira
June 28, 2026 – Present
Conduira is an AI-powered educational technology platform that offers personalized learning, test preparation, and career guidance to students. The platform integrates student profiling, automated workflows, and service tracking to improve employability outcomes. The project involved optimizing the Salesforce system to manage student services, applications, and scholarship automation while ensuring high-quality data integrity and user experience.
Standard Bank
June 28, 2026 – Present
To allow New Bank customers to digitally onboard themselves and originate transactional products. The solution targets small and medium business customers with our Business Current Account/Business Transact Plus and Matshelo Savings account. The application caters to both single-director(simple) and multi-director(complex) businesses in the current Architecture. Writing Test cases and Test sequences/Scripts of all types of requirements and testing on Experience site and CRM. Raising Bugs, Peer Reviewing the Test cases and Test Scripts, preparing Daily Status Reports etc. Identifying and tracking defects in the experience cloud and working with the development team to ensure that they are fixed. Creating and maintaining documentation related to the testing process, including test cases, test results, and other relevant documentation.
Salesforce Certified Administrator
Salesforce
June 1, 2026 – Present
Salesforce Agentforce Specialist
Salesforce
June 1, 2026 – Present
Tricentis TOSCA Automation Specialist Level 1
Tricentis
June 1, 2026 – Present
Salesforce Data Cloud Consultant
Salesforce
June 1, 2026 – Present
Tricentis TOSCA Automation Specialist Level 2
Tricentis
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's project experience across different industries (EdTech, Banking, UX/UI Design) within the Salesforce platform suggests adaptability and a broad understanding of business requirements. Their certifications in Salesforce and Tricentis TOSCA indicate a proactive approach to skill development and alignment with industry best practices. The focus on end-to-end testing and UAT support aligns well with a quality-driven culture. The candidate's experience is highly specialized in Salesforce QA, which is a good fit for roles requiring deep platform expertise.
Soft Skills & Operational Fit
The candidate demonstrates strong operational fit for a QA Automation Engineer role, particularly within the Salesforce ecosystem. Their experience in Agile/Scrum environments, defect tracking, and stakeholder communication indicates good collaboration and process adherence. The detailed project descriptions highlight a methodical approach to testing and quality assurance. However, the resume does not explicitly detail soft skills beyond collaboration and communication in a technical context.