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Associate with 3+ years in Identity Verification & Fraud with 3.7 Years in Customer Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Detail-oriented and customer-focused professional with 3+ years of experience in customer support and fraud investigation. Passionate about delivering exceptional user experiences, resolving complex issues, and improving operational efficiency.
Dr.V.S. Krishna Govt Degree College Visakhapatnam
B.com
August 1, 2018 – June 30, 2021
AS Raja Mahila Junior College
Intermediate · MEC
June 1, 2016 – May 31, 2018
Queen Marry Girls High School
SSC
June 1, 2015 – May 31, 2016
WNS Global Services
Associate in Identity Verification & Fraud Specialist
April 1, 2022 – December 1, 2025
India
Cultural Fit Analysis
The candidate's involvement in organizing cultural and engagement activities, anchoring events, and being a sports committee member suggests a proactive and team-oriented personality. Their stated personal strengths like 'fast learner in dynamic environments' and 'highly work oriented' indicate adaptability and a strong work ethic. These attributes suggest a good cultural fit for roles requiring collaboration and initiative, especially in dynamic operational environments.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills including communication, flexibility, and the ability to work under pressure. Their experience as a trainer and SME indicates leadership potential and a collaborative attitude. The 'Champion of the Month' award highlights a commitment to quality and productivity, which aligns well with operational excellence. The candidate's objective also emphasizes customer focus and improving operational efficiency.