Barpati Srisailam

Osmania University

Bachelor of Science (B.Sc)

August 1, 2012 – June 30, 2012

Concentrix

Senior Software Engineer

May 1, 2025 – February 1, 2026

India

Encora

Senior Software Engineer

May 1, 2024 – April 1, 2025

India

JTSPL

Software Engineer

January 1, 2017 – April 1, 2024

India

AI-Powered Customer Support Automation Platform

June 1, 2026 – Present

A modern AI-driven customer support automation platform that integrates chatbots, machine learning models, and cloud services to automate customer interactions. Responsibilities: Integrated OpenAI APIs and AI models for chatbot automation. Built backend services using .NET Core microservices. Implemented real-time chat UI using React.js and WebSockets. Designed event-driven architecture using Kafka. Deployed services using Docker and Kubernetes. Designed and developed AI-powered chatbot platform for automated customer support interactions. Integrated OpenAI APIs and NLP models to process customer queries and generate intelligent responses. Built microservices architecture using ASP.NET Core for scalable backend processing. Developed real-time chat interface using React.js and WebSocket communication. Implemented event-driven architecture using Apache Kafka for asynchronous message processing. Designed AI conversation flows and intent recognition modules. Integrated customer ticketing system and CRM APIs for automated ticket creation. Implemented Docker-based containerization for scalable deployments. Deployed microservices to Kubernetes clusters for high availability and load balancing. Implemented secure API authentication using OAuth and JWT tokens. Designed logging and monitoring systems using centralized logging frameworks. Built analytics dashboards to track chatbot performance and user interactions. Optimized system performance by implementing caching and queue-based processing mechanisms. Collaborated with AI engineers and product teams to improve chatbot training datasets and response accuracy. Conducted load testing and performance optimization to support large-scale customer interactions.

Smart Insurance Risk Analytics Platform

May 1, 2024 – February 1, 2026

A cloud-native insurance analytics platform designed to automate risk analysis, fraud detection, and claims management. The system integrates AI-powered analytics, microservices architecture, and real-time data processing to help insurance companies evaluate risk and process claims efficiently. The platform supports dynamic reporting dashboards, real-time claim validation, and compliance checks to meet regulatory standards. Roles and Responsibilities: Designed and developed scalable microservices using ASP.NET Core Web APIs. Implemented GraphQL APIs using AWS AppSync to improve frontend performance by enabling efficient data retrieval. Built modern UI components using React.js, Next.js, and TypeScript with server-side rendering. Developed interactive analytics dashboards using D3.js for data visualization. Implemented serverless backend modules using AWS Lambda for real-time claim validation. Containerized applications using Docker and deployed them on AWS EKS Kubernetes clusters. Implemented Infrastructure as Code using Terraform to automate cloud resource provisioning. Built CI/CD pipelines using Jenkins and AWS CodePipeline. Implemented security best practices following OWASP Top 10 guidelines. Optimized database performance by redesigning queries and migrating workloads to AWS Aurora. Designed and developed scalable microservices architecture using ASP.NET Core Web API to support insurance policy processing and risk analytics modules. Implemented GraphQL APIs using AWS AppSync, enabling efficient data fetching and reducing multiple REST API calls. Built responsive and SEO optimized front-end interfaces using React.js, Next.js, and TypeScript, improving application performance and user experience. Developed dynamic dashboards and data visualization modules using D3.js and Chart libraries to display risk metrics, claims statistics, and fraud indicators. Implemented serverless backend services using AWS Lambda for real-time claim validation and automated risk scoring. Integrated AWS DynamoDB and AWS RDS for scalable data storage and optimized database queries for faster data retrieval. Containerized microservices using Docker and deployed them into Kubernetes clusters (AWS EKS) for high availability and scalability. Designed and implemented secure REST APIs with JWT authentication and role-based authorization mechanisms. Created CI/CD pipelines using Jenkins and AWS CodePipeline to automate build, testing, and deployment processes. Implemented Infrastructure as Code using Terraform, enabling automated provisioning and management of cloud resources. Integrated third-party APIs for mortgage risk assessment and compliance verification. Conducted code reviews and applied coding standards to maintain high-quality and maintainable codebase. Implemented automated testing using xUnit, Jest, and Cypress to improve application reliability. Optimized application performance by reducing API response time and improving query execution efficiency. Collaborated with cross-functional teams including product managers, QA engineers, and DevOps teams to deliver high-quality releases in Agile sprint cycles.

VesselTrack – Global Fleet Management Suite

December 1, 2022 – April 1, 2024

A real-time fleet management platform used by shipping companies to monitor vessel operations, compliance, and financial performance. The system integrates GPS tracking, operational analytics, compliance reporting, and financial data management. Responsibilities: Developed RESTful microservices using ASP.NET Core. Built Progressive Web Applications (PWA) using React.js for offline capability. Integrated MongoDB Atlas for large vessel tracking data storage. Deployed microservices on Azure Kubernetes Service (AKS). Implemented secure document storage using Azure Blob Storage. Built reusable UI components using Storybook. Implemented RBAC security model for multi-tenant user access. Developed automated deployment pipelines using Azure DevOps YAML pipelines. Designed and developed RESTful microservices using ASP.NET Core Web API to manage vessel tracking, operational data, and fleet analytics. Built high-performance front-end applications using React.js and Redux, ensuring seamless user interactions and data flow. Developed Progressive Web Application (PWA) features, enabling offline access and improved performance on mobile devices. Implemented real-time vessel tracking dashboards using map integrations and geolocation APIs. Integrated MongoDB Atlas database for storing large volumes of vessel operational data. Designed secure APIs with token-based authentication and authorization mechanisms. Implemented containerization using Docker and deployed services on Azure Kubernetes Service (AKS). Developed automated CI/CD pipelines using Azure DevOps YAML pipelines for continuous integration and deployment. Implemented secure document management system using Azure Blob Storage and SAS tokens. Introduced server-side pagination, filtering, and search functionality to efficiently manage large datasets. Built reusable UI components and design system using Storybook to improve frontend consistency. Implemented role-based access control (RBAC) for multi-tenant user management. Optimized database queries and implemented caching strategies to improve system performance. Worked closely with DevOps teams to monitor application performance using Azure Monitor and logging tools. Participated in Agile ceremonies including sprint planning, backlog grooming, daily stand-ups, and retrospectives.

TalentHub – HR Management Platform

April 1, 2019 – November 1, 2022

A comprehensive Human Resource Management System supporting employee lifecycle management including recruitment, payroll, performance evaluation, compliance, and analytics. Responsibilities: Built GraphQL APIs using AWS AppSync and DynamoDB. Developed modular React micro-frontend architecture. Implemented authentication and identity management using AWS Cognito. Built serverless event-driven architecture using AWS Lambda and SQS. Integrated Power BI dashboards for HR analytics. Migrated legacy systems to cloud-native microservices architecture. Developed enterprise HR management modules using ASP.NET Core and microservices architecture. Built GraphQL APIs using AWS AppSync to efficiently retrieve employee and HR data. Implemented secure user authentication and authorization using AWS Cognito identity services. Designed and developed modular front-end applications using React.js and micro-frontend architecture. Developed employee lifecycle modules including recruitment, onboarding, payroll, and performance management. Implemented event-driven architecture using AWS Lambda and SQS messaging services. Designed scalable NoSQL data models using AWS DynamoDB. Developed interactive reports and dashboards using charting libraries and Power BI embedding. Implemented secure REST APIs for third-party HR integrations. Automated data migration from legacy HR systems using AWS Database Migration Service (DMS). Optimized cloud infrastructure usage and reduced AWS operational costs by implementing cost monitoring strategies. Developed responsive UI layouts supporting desktop, tablet, and mobile devices. Implemented application logging, monitoring, and alerting mechanisms for production environments.

Digital Workplace Modernization

January 1, 2017 – March 1, 2019

Modernization of legacy SharePoint intranet systems to SharePoint Online with modern UI and automated workflows. Responsibilities: Migrated legacy workflows to PowerApps and Power Automate. Built SPFx web parts using React.js. Integrated enterprise applications including Salesforce and ServiceNow. Implemented Azure Functions for automation workflows. led the migration of legacy SharePoint 2010 intranet portal to SharePoint Online. Developed custom SharePoint Framework (SPFx) web parts using React.js and Fluent UI. Migrated legacy InfoPath forms to PowerApps and automated workflows using Power Automate. Integrated SharePoint Online with external enterprise systems including Salesforce and ServiceNow. Implemented custom REST APIs using .NET Core for SharePoint data integration. Developed Azure Functions for workflow automation and background processing tasks. Designed secure SharePoint permission structures and access policies. Implemented PnP JS libraries to simplify SharePoint list and library operations. Optimized page performance by reducing API response time and improving query execution efficiency. Implemented Application Insights for monitoring application performance and user activity. Created PowerShell scripts for SharePoint tenant administration and automation tasks. Conducted SharePoint Online training sessions for internal teams and administrators. Developed custom dashboards and document management solutions within SharePoint. Worked with UI/UX teams to improve intranet user experience and design consistency. Provided technical support and troubleshooting for SharePoint production issues.