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QA Engineer with less than a year in Software Testing & Customer Support
AI is analyzing your overall score…
Identifying your key strengths…
Evaluating your skill match against the job requirements…
Assessing your cultural and operational fit
Detail-oriented professional with experience in customer service and basic software testing activities. Skilled in handling customer queries, email support, and queue management, along with identifying issues, documenting bugs, and ensuring quality standards. Strong communication, problem-solving, and time management skills with a commitment to customer satisfaction and product quality.
CSI Institute of Technology, Thovalai
Master Of Computer Applications
August 1, 2023 – June 30, 2025
Arignar Anna College, Aralvaimozhi
B.SC Physics · Physics
August 1, 2020 – June 30, 2023
SBOSS
Customer Service Executive
September 1, 2025 – Present
India
Postyman Info Solutions
Technical Support Trainee - Intern
April 1, 2025 – June 1, 2025
India
AI & YOLOv8-Based Pest Detection System
March 1, 2025 – August 1, 2025
Developed an AI-powered system integrating soil analysis, pest detection, and crop recommendations using YOLOv8, Python. Implemented real-time pest identification and AI-driven pesticide.
Data Analytics with Tableau
March 1, 2023 – June 1, 2023
Plugging into the Future: Electricity Consumption Patterns. Analyzed electricity data to identify efficiency opportunities and propose sustainable solutions, including smart grids and energy storage.
Data Analytics with Tableau – Naan Mudhalvan Program
Naan Mudhalvan Program
June 1, 2026 – Present
Senior Grade Typewriting (English) & Junior Grade Typewriting(Tam)
Unknown
June 1, 2026 – Present
Full Stack Development
NoviTech R&D Pvt. Ltd
June 1, 2026 – Present
Full Stack Python
Jclick solutions
June 1, 2026 – Present
Cultural Fit Analysis
The candidate's academic background in Computer Applications and Physics, coupled with certifications in Data Analytics and Full Stack Development, indicates a proactive learning attitude. Their project experience, though academic, shows an interest in diverse technical areas like data analysis and AI, which suggests adaptability. The customer service and technical support roles demonstrate an ability to work in a team-oriented environment and handle operational tasks, aligning with a collaborative work culture. However, the lack of direct professional QA experience means the cultural fit for a dedicated QA engineering role is more theoretical at this stage.
Soft Skills & Operational Fit
The candidate demonstrates strong soft skills through their customer service and technical support roles, indicating good communication, problem-solving, and customer interaction abilities. Their summary highlights commitment to customer satisfaction and product quality, which are valuable for a QA role. The academic projects show an ability to work on structured tasks and apply learned concepts.