Avinish Shankdhar

Program Manager with 15+ years delivering AI-driven analytics, forecasting automation, and CRM transformation programs for enterprise and B2B environments. I’ve led cross-functional Agile squads to ship production-grade AI and analytics features that improved sales efficiency by 15%, eliminated 20+ hours per week of manual effort, and increased NPS by 10 points. My experience spans roadmap ownership, platform modernization, stakeholder alignment across engineering/business functions, Salesforce-based CRM optimization, BI/analytics delivery, and data-driven decision frameworks. What I enjoy most is solving business-critical problems using AI, analytics & automation to create measurable value. Key achievements: • 15% uplift in sales efficiency through CRM optimization • 20+ hrs/week manual effort automated with AI & BI workflows • 95% on-time delivery and zero critical production defects • Led 3 cross-functional squads (15+ engineers, data scientists, CRM admins) Currently exploring TPM / Program Manager roles in AI, CRM, Analytics, and Digital Transformation across SaaS, GCC, and enterprise innovation teams.