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QA Engineer with 4+ years in API testing & payment integrations.
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Senior QA Engineer with 4.5+ years of experience in API testing, payment integrations, and end-to-end validation of web, mobile, and CRM applications. Proven track record of delivering zero Po/P1 production defects, with strong expertise in subscription platforms, payment systems, and production support.
Visvesvaraya technological university, NDRK IT
Bachelor of Engineering
September 1, 2017 – September 1, 2020
Evergent Technologies Pvt Ltd
Senior Manual Tester
October 1, 2021 – Present
India
Cultural Fit Analysis
The candidate's experience in a fast-paced environment, contributing to framework and DB migrations for high-scale traffic (SonyLIV Asia Cup streaming), indicates adaptability and resilience. Their involvement in replacing Salesforce CRM with Evergent CRM, including AI agentic features, shows an openness to new technologies and continuous improvement. The breadth of platforms tested (Web, Android, iOS, Smart TVs) and integrations handled (multi-language, proxy, CleverTap, Google CAPTCHA, BBPS, Jio STB) suggests a versatile and broad-minded approach, aligning well with dynamic and evolving team cultures.
Soft Skills & Operational Fit
The candidate demonstrates strong collaboration skills, working effectively with diverse teams including Product, Development, DevOps, SOC, NOC, Database, and Load Testing. Their experience in production support indicates a proactive and problem-solving attitude. Active participation in Agile ceremonies suggests good team integration and adaptability. The ability to handle ~200 CRs with zero P0/P1 production defects highlights meticulousness and a strong sense of responsibility.